Stephanie A. Yemma

• Monitored animal recovery post-surgery, ensuring comfort and proper healing.
• Proficient in phlebotomy and catheter placement.
• Prepared surgical instruments and equipment, maintaining strict sterilization protocols.

• Leads by maintaining compassion, sympathy, and professionalism during high-stress situations to support animals, the clients, and the animal hospital team.

• Promotes effective spoken and written communication to deliver high-quality care and support the understanding of clients and team members.

• Completed day-to-day duties accurately and efficiently.
• Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.

• Worked closely with the Massachusetts Department of Agricultural Resources and Boston Animal Care and Control to ensure all animal, state, and facility regulations were safely met.

• Transformed a former café property into an adequate animal shelter by working with architects on the layout of two shelter floors in compliance with the Massachusetts Department of Agricultural Resources; researched, purchased building materials and other supplies; oversaw the construction.

• Managed shelter facilities and maintained effective inventory control; ordered, received, and tracked shelter inventory, including medical and pharmaceutical supplies, to maintain cost-efficient inventory for operations.

• Developed a strong team of qualified animal shelter volunteers and volunteer managers; trained volunteers; provided leadership and guidelines, set standards for, and monitored the conduct of shelter volunteers to ensure that humane and kind treatment was implemented in the care of all shelter animals at all times.

• Developed relationships with animal welfare organizations such as ASPCA, MSPCA, ARL of Boston, and other organizations throughout the country.

• Implemented and monitored cat care initiatives to meet and exceed the standards of humane animal care; ensuring prompt medical attention and adopting or placing cats into foster homes as soon as possible.

• Administrative functions: managed and performed database documentation; tracked shelter expenses and worked within budget parameters; reported to the Board of Directors.

• • Maintain efficient utilization of warehouse stock space, shipping and receiving areas
  • Timely check-in and restock of receivables
  • Accurate entry of inventory SKUs into the company database
  • Pull, package and ship customer orders for as promised shipping and delivery arrival
  • Prepare inventory SKU counts for company inventory assessment
  • Provide physical in-stock inventory information to the Director of Fulfillment for open-to-buy ordering

• Provided safe on-time personal pick-up and delivery services, including to an established repeat business
passenger client base
• Communicated comprehensively with the dispatch team for passenger scheduling
• Professional private livery comportment and superior customer service
• Superior knowledge of Boston and surrounding community roads and traffic patterns
• PAX Chauffeur Certification, MA D.O.T Class D motor vehicle clean driving record

• Utilized GPS and navigation tools to plan the most efficient routes, minimizing travel time and fuel consumption.

• Assisted veterinarians in the care of small animals.

• Collected samples, administered medication, and prepared instruments, equipment, and animals for surgery.

• Performed routine vaccinations and health checks, tracking patient records for follow-up care.
• 
  
• Restraint and stabilized animals during examination and treatment to prevent injuries.

• Conducted routine dental cleanings
• Monitored animal recovery post-surgery, ensuring comfort and proper healing.
• Maintained inventory of medical equipment, ensuring readiness for procedures.
• VIRBAC Veterinary Dental Certified
• Facilitated communication between veterinarians and pet owners regarding treatment plans.
• Conducted emergency triage and stabilized animals prior to veterinary assessment.