Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Lane

Scituate

Summary

Dynamic sales associate with a proven track record at Lululemon, excelling in customer relationship building and conflict resolution. Recognized for enhancing team productivity and mentoring new staff. Skilled in problem-solving and fostering a positive environment, consistently achieving high client satisfaction through attentive service and effective communication.

Overview

15
15
years of professional experience

Work History

Sales Associate

Lululemon
11.2014 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Hair Stylist

Green Tangerine Spa & Salon
06.2010 - 02.2015
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.

Education

No Degree - Ultrasound

Bunker Hill Community College
Charlestown, MA

Certificate - Cosmetology

Gene Juarez Cosmetology School
Seattle, WA
05-2006

Bachelor of Arts - Fine Arts

Seattle University
Seattle, WA
06-2005

Skills

  • Teamwork and collaboration
  • Problem-solving skills
  • Excellent people skills
  • Outgoing personality
  • Conflict resolution
  • Task prioritization

Timeline

Sales Associate

Lululemon
11.2014 - Current

Hair Stylist

Green Tangerine Spa & Salon
06.2010 - 02.2015

No Degree - Ultrasound

Bunker Hill Community College

Certificate - Cosmetology

Gene Juarez Cosmetology School

Bachelor of Arts - Fine Arts

Seattle University

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Stephanie Lane