Stephanie Webster

• Built profitable, independent reselling business over 7 years, utilizing eBay and Poshmark to maximize sales opportunities.
• Sold over 1,500 items demonstrating consistent revenue growth.
• Maintained a 5-star customer satisfaction rating
• Forecasted trends, managed inventory, fulfilled orders, captured product photography, and provided customer service to enhance buyer experience.
• Proficient in using analytics tools to track sales performance and adjust sourcing and pricing strategies accordingly

• Picked customer orders, reviewing carefully for correct quantity and type of product to eliminate errors.
• Managed multiple orders simultaneously, ensuring timely fulfillment to meet employer and customer expectations.
• Troubleshot technical difficulties in order fulfillment process, enhancing overall operational efficiency.

• Worked under General Motors campaign.
• Handled high volume of inbound and outbound calls, emails, and live chats, ensuring professional and efficient customer interactions.
• Utilized CRM tools and internal systems to document interactions, troubleshoot technical issues, and escalate cases as needed.
• Comfortable working independently, managing time effectively, and adapting quickly.

Performed in-depth cleaning of residential and commercial properties, both as part of a team and independently.

Closely followed all health and safety protocols.

Earned positive customer feedback for attention to detail, reliability, and professionalism.