Stephen Waithaka
Worcester
Summary
Knowledgeable nurse with strong background in leadership and patient care management. Effectively led teams to ensure high-quality patient outcomes and streamlined clinical operations. Demonstrated excellent communication and mentoring skills, fostering collaborative and efficient work environment.
Overview
13
13
years of professional experience
Work History
Administrator
Global Community Comprehensive Psychiatric Care
Worcester, MA
01.2024 - Current
- Coordinated administrative functions to enhance operational efficiency and streamline communication across departments.
- Implemented scheduling systems to optimize patient appointment management and reduce wait times.
- Managed electronic health record systems, ensuring accuracy and compliance with regulatory standards.
- Developed training materials for new staff, enhancing onboarding processes and improving retention rates.
RP
Donna Kay Resthome
Worcester, MA
04.2017 - 08.2024
- Administered medications with precision and punctuality, ensuring patient safety and compliance.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Mechanic/Mid Shift
Haartz Corporation
Acton, MA
03.2016 - 06.2016
- Responsible for repairing and maintaining machinery and mechanical equipment such as motors, pneumatic tools, conveyor systems, and production machines and equipment.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on machinery to ensure optimal performance and longevity.
Cashier/Crew Member
KFC
Worcester, MA
11.2015 - 03.2016
- Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted in training new cashiers on company policies and cash handling procedures.
Cashier/cook
Papa Ginos
Worcester, MA
06.2015 - 10.2015
- Served fresh, hot food with a smile in a timely manner. Cut and chopped food items and cooked on a grill or in fryers. Carefully maintained sanitation, health and safety standards in all work areas.
- Assisted in training new team members on operational procedures and customer interaction protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Maintenance/Stocker/Cashier
Walmart
West Boylston, MA
04.2014 - 03.2015
- Various job from stocking shelves to maintaining cleanliness to cashing out guests.
- Organized and stocked merchandise to ensure optimal product placement and visibility.
- Collaborated with team members to maintain efficient inventory management processes.
Register/Grill
McDonalds
Worcester, MA
10.2012 - 10.2013
- Correctly received orders, processed payments and responded appropriately to guest concerns. Served orders to customers at windows, counters and tables. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
Licensed Practical Nurse - Nursing
Assabet Valley Technical School
Marlborough, MA06.2023
Associate of Arts - General Studies
Quinsigamond Community College
Worcester, MAHigh School Diploma -
Burncoat Senior High
Worcester, MA06.2014
Skills
- Results-oriented
- Client-focused
- Personable and outgoing
- Learns quickly
- Collaborative team worker
- Reliable and focused
- Excellent multi-tasker
- Computer: MS Office Suite, POS and generic sales software
- Insulin injection administration
- Certified medication aide
- Monitoring for side effects
- Team coordination
Timeline
Administrator
Global Community Comprehensive Psychiatric Care
01.2024 - Current
RP
Donna Kay Resthome
04.2017 - 08.2024
Mechanic/Mid Shift
Haartz Corporation
03.2016 - 06.2016
Cashier/Crew Member
KFC
11.2015 - 03.2016
Cashier/cook
Papa Ginos
06.2015 - 10.2015
Maintenance/Stocker/Cashier
Walmart
04.2014 - 03.2015
Register/Grill
McDonalds
10.2012 - 10.2013
Associate of Arts - General Studies
Quinsigamond Community College
Licensed Practical Nurse - Nursing
Assabet Valley Technical School
High School Diploma -
Burncoat Senior High