Stephen Kunz
Pembroke,MA
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Meat and Seafood Clerk
Big Y Supermarket
Kingston, MA
02.2025 - Current
- Assisted customers with product selection and inquiries regarding meat and seafood.
- Maintained cleanliness and organization of display cases and work areas.
- Ensured compliance with food safety standards in handling products.
- Monitored inventory levels, restocked shelves, and rotated products for freshness.
- Collaborated with team members to optimize workflow during peak hours.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
Store Manager
Liquid Beverage LLC
09.2023 - 05.2024
- Directed daily operations to optimize customer service and enhance store performance.
- Developed and implemented training programs for staff to improve product knowledge and sales techniques.
- Analyzed sales reports to identify trends, adjusting inventory strategies accordingly.
- Coordinated promotions and merchandising initiatives to boost customer engagement and sales volume.
- Led team meetings to communicate goals, expectations, and performance feedback, fostering a collaborative work culture.
- Streamlined operational processes, resulting in increased efficiency and enhanced customer satisfaction levels.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Seafood Lead
Stop and Shop Supermarket
08.2007 - 10.2017
- Supervised seafood department operations, ensuring compliance with quality standards and safety regulations.
- Trained staff on seafood handling techniques to enhance product freshness and reduce waste.
- Monitored inventory levels, coordinating timely replenishment of products to meet customer demand.
- Implemented store promotions to increase seafood sales and improve customer engagement.
- Analyzed sales data to identify trends, adjusting inventory strategies accordingly for optimal performance.
- Enhanced customer satisfaction by providing high-quality seafood selections and maintaining a clean, well-organized department.
- Assisted in inventory management, ensuring optimal stock levels and minimal waste.
- Increased sales with engaging product displays and timely merchandise replenishment.
Education
Bachelor of Business Administration - Human Resources Management
Southern New Hampshire University
Hooksett, NH09.2019
Skills
- Workplace safety
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Shift scheduling
- Employee training
- Recruitment and hiring
- Policies and procedures
- Relationship building and management
Certification
- First Aid/CPR Certified
Timeline
Meat and Seafood Clerk
Big Y Supermarket
02.2025 - Current
Store Manager
Liquid Beverage LLC
09.2023 - 05.2024
Seafood Lead
Stop and Shop Supermarket
08.2007 - 10.2017
Bachelor of Business Administration - Human Resources Management
Southern New Hampshire University