Stephen Sciaraffa

Operates multiple coupled trains servicing downtown Boston and the surrounding towns, single

handedly ensuring safe travel for hundreds of passengers daily, as well as maintaining proper

safety precautions for riders on every platform whether boarding or not, aiding in clear concise

detailed communications to central control among the dozens of other operators and

transportation personnel to communicate issues or concerns.

•Responsible for maintaining proper speed, adhering to lights and signals in the subway, reading

complicated maps of rails, signals and direction of personnel on the right of way. Performs proper

door operations, safe accommodation of any wheelchair aided, or visually impaired passengers,

providing direction and assistance when required.

•Follows protocol and instruction from central control and personnel when instructed, familiar

with actions and preventive measures in instance of emergencies, able to safely communicate

and guide passengers in need of assistance.

•Properly demonstrates ability to perform assigned tasks such as moving trains in and out of the

yard, switching proper routing of rails, coupling and uncoupling, testing of equipment utilizing pre

trip checklists and diagnostic procedures and tests.

•Consistently complies with all duties as performed, under direction and audit by supervisors and instruction department,

maintaining a clean and safe driving record.

• Supervised overnight project operations and ensured continuity across shifts
• Led and scheduled a team of coordinators and technicians to meet nightly project deadlines
• Monitored performance metrics, resolved escalations, and ensured compliance with project standards
• Served as primary point of contact for after-hours stakeholders and emergency issues

• Coordinated cross-functional project tasks, timelines, and deliverables for multiple concurrent projects
• Tracked project milestones, budgets, and resource allocation using internal management tools
• Prepared progress reports and communicated status updates to project managers and stakeholders
• Assisted in risk identification, issue tracking, and process improvement initiatives

• Serviced multiple vehicles per day, performing a variety of car cleaning and detailing tasks to

meet the specific requirements of each client.

• Worked closely with clients from large corporations, understanding their expectations and

delivering exceptional customer service.• Ensured that each car was meticulously cleaned, paying attention to every detail, including the

interior, exterior, and engine compartment.

• Utilized a wide range of cleaning products, tools, and equipment to achieve the desired results,

while also considering the specific needs of different vehicle types.

• Worked efficiently to complete each car cleaning and detailing job on time, ensuring that clients'

vehicles were ready for pickup as scheduled.

• Adapted to working with various types of vehicles, including those with manual transmissions,

understanding the unique cleaning requirements and techniques for each.

• Collaborated with suppliers to streamline processes and enhance productivity, ensuring smooth

operations and timely retrieval of materials.

• Maintained a clean and organized work area, including the proper storage and maintenance of

cleaning products and equipment.

• Followed safety protocols and guidelines to ensure a safe working environment for myself and

clients.

• Demonstrated excellent communication skills, addressing client inquiries, providing

recommendations, and ensuring their satisfaction with the service provided.

• Conducted initial interviews for veterinary assistants, technicians, and front-desk staff
• Reviewed applications, scheduled interviews, and coordinated hiring paperwork
• Worked closely with hospital management to support staffing needs
• Assisted with onboarding, orientation, and basic HR documentation
• Maintained confidential employee records and hiring files

• Assisted veterinarians and technicians with routine exams, diagnostics, and minor procedures
• Provided compassionate care to animals during intake, treatment, and recovery
• Maintained clean and sanitary treatment rooms, kennels, and surgical areas
• Managed patient records, appointment scheduling, and client communication
• Supported medication preparation, feeding, and post-procedure monitoring