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Open to workDesired start date:
Work Type
Full TimeLocation Preference
On-SiteRemoteOpen to relocation: Yes
Open To Work
Hi, I’m
Stephenie Marciano
Turners Falls
Work Preference
Summary
Detail-oriented individual with a versatile background in patient care and administrative support. Known for adaptability in dynamic settings, committed to improving patient outcomes through interpersonal communication and problem-solving.
Overview
8
years of professional experience
Work History
Hampden and Franklin County Cardiovascular AssocGreenfield
Medical Assistant
03.2025 - Current
Job overview
- Performed Medical Receptionist duties to ensure seamless patient flow and office operations.
- Assisted physicians with patient examinations and procedures in a cardiovascular practice.
- Prepared and administered medications under physician supervision.
- Maintained medical supplies inventory, ensuring availability for daily operations consistently.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Managed medical supplies inventory, ensuring timely restocking of exam rooms to support daily operations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Facilitated Prior Authorizations with insurance providers for medications and testing, improving patient access to necessary treatments.
Hampden and Franklin County Cardiovascular Assoc.Greenfield
Medical Receptionist
07.2024 - 03.2025
Job overview
- Greeted patients warmly, scheduled appointments to enhance patient flow.
- Managed patient records using electronic health record systems.
- Verified insurance information and processed patient referrals accurately.
- Called patients to confirm appointments, ensuring accurate attendance and gathering necessary details.
- Managed office phone lines, checked voicemail, returned calls, and directed messages to facilitate communication among team members.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Deerfield Elementary SchoolSouth Deerfield
Instructional Assistant / Substitute
08.2018 - 02.2020
Job overview
- Assisted students in achieving the objectives outlined in their Individual Education Plans by incorporating classroom modifications tailored to meet their specific needs.
- Collaborated with primary teachers to develop lesson plans and prepare tailored educational materials.
- Evaluated and put into practice the established routines, procedures, lesson plans, and curriculum objectives of teachers on a regular basis to maintain the continuity of the standard learning environment.
- Communicated regularly with parents or guardians about student progress and behavior to better understand their needs.
- Efficiently performed daily tasks under direct guidance from the principal.
- Performed secretarial responsibilities to maintain an organized school environment.
- Accurately maintained, processed, and filed facility forms to uphold accurate record-keeping.
Education
Liberty UniversityLynchburg, VA
Bachelor of Science from Psychology - Addiction and Military Resilience
12-2023
University Overview
- 2022, 2023 - Dean's List
- 3.7 GPA
Skills
- Medical charting
- Vital signs monitoring
- Electronic health records management
- Prescription management
- EKG administration
- Patient engagement
- Geriatric care
- Behavioral health support
- Problem solving
- Critical thinking
- Time management
- Task prioritization and organization
- Adaptability
- Customer service
- Interpersonal communication
- Strong written and oral communication
- English proficiency
- Basic math skills
- Community resource knowledge
Timeline
Medical Assistant
Hampden and Franklin County Cardiovascular Assoc
03.2025 - Current
Medical Receptionist
Hampden and Franklin County Cardiovascular Assoc.
07.2024 - 03.2025
Instructional Assistant / Substitute
Deerfield Elementary School
08.2018 - 02.2020
Liberty University
Bachelor of Science from Psychology - Addiction and Military Resilience