Steven Mercer
Newton
Summary
Dynamic professional with extensive experience at Hartney Greymont, excelling in team leadership and relationship management. Proven track record in driving sales growth and enhancing operational efficiency. Adept at mentoring and developing talent while ensuring safety compliance. Skilled in critical thinking and effective communication, fostering a collaborative work environment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Senior Arbor Track Diagnostic tech
Hartney Greymont
Concord
06.2025 - Current
- Monitored premier-level inventory and tree collections across three territories.
- Facilitated daily client interactions and generated reports using IPM system for optimal outcomes.
- Established routing efficiency metrics to enhance operational performance.
- Set daily goals and evaluated production levels to ensure target achievement.
- Mentored junior technicians to foster professional development and growth.
- Generated leads, expanding client base and driving sales growth.
- Resolved conflicts effectively, maintaining a positive work environment.
- Provided safety support and training, ensuring compliance with DOT and OSHA regulations.
District Manager
Hartney Greymont
Cape Cod
07.2020 - 05.2025
- Territory management of ten team members overseeing 1.7 M of contractual work.
- Mentoring
- Recruitment, Hiring, Retention
- Budgeting & Capital Expenditures
- Sales & Scheduling
- Safety & Training
- Employee Development
- Community Involvement
- Networking
- Purchasing
- Facility
- Vendor relationships & receivables.
Sales Arborist
The Davey Tree Expert Co
Cape Cod
01.2001 - 01.2020
- Direct contact & oversight of $675,000 sales territory.
- Broker Tree and Plant Health Care services at profitable returns
- Organic growth and retention sales
- Project oversite from conception to completion with direct supervision of team members.
- Referral growth
- Incentive Goals
- Safety Auditing
- Scheduling & Backlog Management
- Quality control and conflict resolution
- Networking and community involvement
Foreman A. PHC Tech
The Davey Tree Expert Co
Norwood
01.1994 - 01.2001
- Supervision of various crew configurations, skillsets, and tenure performing all facets of Arboriculture, and Plant Health Care.
- Pruning, Removals, Crane work, Tree Spade work, Bracing & Cabling, Planting, Drum lacing & transplanting.
- IPM Injections, foliar and basal applications of products for disease and insect management.
- Soil care analysis and treatments.
Education
Bachelor of SCIENCE - Urban Forestry
Umass Amherst
05.1994
Associate of SCIENCE - Arboriculture & Park Management
STOCKBRIDGE School of Agriculture
05.1992
Skills
- Effective communication
- Relationship management
- Safety advocacy
- Team collaboration
- Leadership and training
- Critical thinking
- Mentorship
- Employee development
Certification
- ISA Certified Arborist, MA-0209A
- MA Arborist Assoc. Member
- ISA NE Chapter Member
- MA Commercial Pesticide Applicators License, #23809
- CPR/First Aid Certified, American Red Cross
- Davey Institute of Tree Sciences Graduate, 1997
- OSHA 10 Hour General Industry Safety & Health Card
Timeline
Senior Arbor Track Diagnostic tech
Hartney Greymont
06.2025 - Current
District Manager
Hartney Greymont
07.2020 - 05.2025
Sales Arborist
The Davey Tree Expert Co
01.2001 - 01.2020
Foreman A. PHC Tech
The Davey Tree Expert Co
01.1994 - 01.2001
Bachelor of SCIENCE - Urban Forestry
Umass Amherst
Associate of SCIENCE - Arboriculture & Park Management
STOCKBRIDGE School of Agriculture