Steven Truitt

Attend POC meeting for all on going projects.

Train younger technicians or new employees.

Assist office personnel with billing or billing issues.

• Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
• Continuously reviewed service offerings to identify areas for improvement or expansion based on market trends or customer feedback.
• Managed team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Improved customer satisfaction by implementing streamlined service processes and staff training programs.

• Improved customer satisfaction by implementing streamlined service processes and staff training programs.
• Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Implemented inventory management systems to reduce costs and increase efficiency in the service department.
• Train new hires.

Established effective communication among team members for enhanced collaboration and successful project completion.

• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Install and service access control systems in various different applications.

Install s2, kantec and Open Options.

Cut in electric strikes, install maglocks.

Install all other components, such as contact, motion, exit buttons and others.

Install and service Fire alarm systems.

Mostly edwards products est3, IO64 and io1000.

• Customer Service Orientated
• Good communication skills
• Reading plans and drawings
• Senior/Lead Technician -manage approximately 2-10 people for job completion
• Support other technicians with point checks
• Installation and wiring of building controls, fire and security systems
• Installation of access control equipment
• Troubleshoot installations
• Test and Inspect building controls
• Knowledge of NEC and NFPA codes and regulations.

• Provide excellent Customer Service
• Customer Service Orientated
• Good communication skills
• Reading plans and drawings
• Installation, Service and Troubleshooting varieties of small business alarm systems
• Installation of CCTV, access control, voice/data systems
• Senior/Lead Technician -manage approximately 2-10 people for job completion.

• Provide excellent Customer Service
• Performed New System Installations, System Upgrades and New System Additions
• Installation, Service and Troubleshooting varieties of residential and small business alarm systems
• Make connections and required adjustments as directed, test operation of all components
• Install glass break, motion and smoke detectors
• Educate customers in various system operations and maintenance
• Completed administrative tasks to include invoices, rescheduling appointments, with use of computers
• Maintain appropriate vehicle stock- Supplies, tools and equipment
• Comply with vehicle policies.

• Detail oriented
• Strong Customer Service Skills
• Ability to manage multiple appointments scheduled daily/ weekly
• Accurately complete work orders and paperwork
• Educate customers in various system operations and maintenance.

• Strong Customer Service Skills
• Installer of home security systems to include glass breaks, motions, smoke detectors
• Installer of business security systems and CCTV
• Meeting and exceeding performance goals on a consistent basis
• Serviced residential security system accurately and efficiently
• Maintain administrative responsibility by submitting billing and payroll information
• Understanding of alarm systems- user interactions and troubleshooting
• Experience in low voltage environment.

• Provide excellent Customer Service
• Responsible for installing, dismantle and reconstructs equipment
• Make connections and required adjustments as directed, test operation of all components
• Performed New System Installations, System Upgrades, and New System Additions
• Performed System testing and Signal Verification
• Experienced in low voltage environment
• Submit accurate and timely documentation (Billing Reports, Data entry information and Time cards)
• Attended Classroom and Field Training as required
• Maintain appropriate vehicle stock- Supplies, tools and equipment
• Comply with vehicle policies.