Steven Martin
Ludlow
Summary
Diligent Plumber with solid background in plumbing and proven success in completing complex installations and repairs. Known for timely project completions and high-quality workmanship. Demonstrated expertise in troubleshooting and problem-solving with strong customer service skills.
Overview
4
4
years of professional experience
Work History
Plumber
Biermann Plumbing & Heating
07.2024 - 01.2025
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
Plumbing Apprentice
Pinnacle Piping
08.2020 - 07.2024
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Mastered various types of piping materials and their appropriate applications, improving overall project outcomes.
- Prevented potential leaks by meticulously testing newly installed lines before finalizing the installation process.
- Enhanced reputation of plumbing service by consistently receiving positive feedback from clients.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
Education
High School Diploma -
Ludlow High School
Ludlow, MA06-2008
Skills
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
- Remodels and new construction
- Plumbing code compliance
- Commercial construction experience
- Blueprints
- Gas line handling
- Silver and soft solder expert
- Septic system management
- Project management
- Gas piping
Timeline
Plumber
Biermann Plumbing & Heating
07.2024 - 01.2025
Plumbing Apprentice
Pinnacle Piping
08.2020 - 07.2024
High School Diploma -
Ludlow High School
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