SUAD AL-HARTHY

• Designing and delivering interactive workshops for children and teens on topics including confidence, values, identity, and emotional awareness.
• Developing and facilitated Life Skills & Empowerment Series, featuring mother-child interactive sessions.
• Organizing team day trips and empowerment activities for adults, integrating outdoor experiences with leadership development.
• Employing an activity-based coaching style focusing on games, role-playing, and teamwork.

Communicated effectively with stakeholders, ensuring timely and budget-compliant project goals.

• Developed solutions for project risks and issues, maintaining quality and timeline objectives.
• Implemented communication protocols among internal teams for seamless project collaboration.
• Ensured compliance with laws and regulations throughout all project phases.
• Created team objectives with clearly defined roles and goals for each member.
• Determined staffing requirements and led resource management efforts effectively.
• Drove continuous improvement in project delivery by providing strong leadership.
• Analyzed data from various sources to inform strategic decision-making on projects.
• Led cross-functional teams to implement innovative banking solutions.

• Streamlined workflows to improve project delivery timelines across departments.
• Facilitated workshops to gather requirements and align stakeholder expectations.
• Participated in team meetings to discuss project progress updates.
• Prepared estimates and budgets.
• Fulfilled orders by successfully planning, budgeting, and coordinating projects.

• Responsible for verifying and validating that the project follows the Quality standards, processes, procedures and that the project produces the requirement internal and external (deliverable) products.
• Responsible for ensuring that all defects are identified and detected to increase the quality standards of the systems, IT products and IT Services.
• Ensure that the Requirement contents are free of any ambiguities and are completed.
• Prepare and escalate the Quality Acceptance Test –QAT and UAT plan and test cases.
• Perform the Quality Acceptance Test and UAT.
• Follow up on projects and assist the section.
• Ensure that any tasks are completed in a timely manner.
• Re-engineering the operation department.

• Developed and maintained reports and programs supporting organizational needs.
• Provided assistance with word processing, spreadsheets, and application programs.
• Executed user queries and statements as required for program support.
• Supported installation, implementation, and integration of computer hardware.
• Conducted in-house training on hardware and software applications upon request.
• Resolved PCs and printers issues, ensuring minimal disruption to operations.
• Maintained existing reports and managed core application performance effectively.
• Oversaw data accuracy, audit processes, and compliance with domain security policies.