Sunny Han
Cambridge
Summary
I’m a Senior UX Designer with 6+ years of experience working on B2B and B2C products. I love diving into complex problem spaces and using data and user feedback to create elegant solutions. I actually enjoy public speaking - storytelling is my forte.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior UX Designer
Indeed
Remote
06.2021 - Current
- Leading a cross-company initiative between Indeed and Glassdoor to unify login and profile data, managing stakeholders across multiple products and creating a cohesive end-to-end experience
- Led a redesign of a core feature on Indeed’s second-largest revenue generator, Resume Search, that resulted in a 90% increase in contacts through Resume Alert emails, an 18% increase in contacts overall, and an 8.65% increase in positive response
- As the sole designer of the Indeed Job Search iOS and Android apps, designed a native virtual interview experience on iOS that cut the time to join an interview by 50% and
- Influenced senior leadership to shift the company to a mobile-first mindset for design and development through a holistic end-to-end analysis. This resulted in an org-wide Mobile App Mindset initiative.
Experience Designer
Ahold Delhaize
Chicago
01.2020 - 06.2021
- Increased traffic to e-commerce website by 11.6% (12,000+ users) through a redesign of Food Lion's navigation. Evangelized UX in partner companies by presenting UX design process to brand executives.
- Led design projects in Savings & Loyalty for Stop & Shop and Giant Food, and from initial concept to final UI delivery with engineering and product in an agile environment
UX Designer / Product Owner
Double Good Technologies
Chicago
08.2017 - 01.2021
- Executed a passwordless login feature from ideation to implementation that reduced login failure rates by 71%
- Led product strategy on an automated in-app authorization and payout experience that expedited our process from 48 business hours to 15 minutes and increased security on our platform
- Designed interactive prototypes, conducted generative and evaluative user research, and facilitated UX workshops
Education
Bachelor of Science - Human Development & Psychological Services
Northwestern University
Evanston, IL06-2017
Skills
- Stakeholder management
- Cross-functional collaboration
- Data-driven design
- Usability testing
- Product strategy
Certification
- Nielsen Norman Group training: Practical AI for UX Professionals
Timeline
Senior UX Designer
Indeed
06.2021 - Current
Experience Designer
Ahold Delhaize
01.2020 - 06.2021
UX Designer / Product Owner
Double Good Technologies
08.2017 - 01.2021
Bachelor of Science - Human Development & Psychological Services
Northwestern University
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