Summary
Overview
Work History
Education
Skills
Timeline
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Suraj Ghale

Somerville

Summary

Experienced Server with over 6 years of experience in the hospitality industry. Skilled in providing excellent customer service. Experienced professional with solid background in foodservice,Hotel and Bar.

Overview

7
7
years of professional experience

Work History

SERVER AND FOOD RUNNER

Hokkaido Santouka Ramen
06.2018 - 10.2023


  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

BAR BACK

Douzo Sushi
06.2018 - 10.2022

• Provided excellent customer service while interacting with guests in a friendly manner.

Maintained cleanliness and organization of bar area, including counters and sinks.Removed trays and stacked dishes for return to kitchen after finished meals.

  • Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices
  • Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
  • Took food and drinks to bar and table customers.
  • Helping bartenders making drinks and cleaning.
  • Supported bartenders by preparing and stocking ingredients for cocktails and beverages.

CHEF

Earls Kitchen + Bar
06.2016 - 10.2018
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Have a full understanding of food safety and sanitation practices.
  • Maintain company standards of food quality and
  • Word towards achieving and exceeding company objectives in food and labor cost management.
  • Follow company rules and regulations.
  • Prepare food order in a timely and organized manner.
  • Lead the team in preparation of all food item required for service on the line.
  • Assisted in food preparation and ingredient organization to maintain kitchen efficiency.

Education

Hotel Management

Apex Academy
Nepal
11.2013

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Quality control

Timeline

SERVER AND FOOD RUNNER

Hokkaido Santouka Ramen
06.2018 - 10.2023

BAR BACK

Douzo Sushi
06.2018 - 10.2022

CHEF

Earls Kitchen + Bar
06.2016 - 10.2018

Hotel Management

Apex Academy
Suraj Ghale