Compassionate and reliable professional with extensive experience in patient care at Hillcrest Nursing & Rehabilitation Center. Demonstrated strong attention to detail and effective communication skills, enhancing patient satisfaction and safety. Proven ability to manage routines and provide emotional support, ensuring a positive environment for those in need.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
36
36
years of professional experience
Work History
Babysitter
Chrystal Kaigle
Adams, MA
09.2007 - 06.2013
Supervised children during activities, ensuring safety and engagement.
Developed and implemented creative play strategies to enhance learning experiences.
Communicated effectively with parents regarding children's progress and needs.
Adapted to changing schedules and children's moods to maintain a positive environment.
Resolved conflicts between children, promoting social skills and conflict resolution techniques.
Assisted with homework, fostering academic growth and development in children.
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Managed daily routines, promoting organization and time management skills among children.
CNA
Hillcrest Nursing & Rehabilitation Center
Pittsfield, MA
08.1998 - 03.2000
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness of patient areas, adhering to infection control protocols.
Documented patient care accurately in electronic health records for continuity of care.
Collaborated with healthcare team members to optimize patient care strategies.
Supported mobility assistance for patients, enhancing independence and confidence.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Food Service Worker
McDonald's Restaurant
05.1991 - 06.1995
Prepared and served meals in accordance with health and safety standards.
Maintained cleanliness and organization of food service areas.
Assisted in inventory management and stock replenishment processes.
Collaborated with team members to ensure efficient service delivery.
Monitored food quality and freshness, reporting discrepancies as needed.
Enhanced customer satisfaction by providing prompt and friendly service.
Operated kitchen equipment safely while adhering to operational procedures.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Director of Revenue Cycle Optimization & Contracts at Berkshire Health SystemsDirector of Revenue Cycle Optimization & Contracts at Berkshire Health Systems