Susan Hackett
South Weymouth
Summary
Experienced with managing provider enrollment processes. Utilizes strong communication and organizational skills to enhance workflow efficiency. Knowledge of compliance regulations and documentation management ensures seamless operations.
Overview
26
26
years of professional experience
Work History
Medicare Provider Enrollment Specialist
NHIC Corp.
09.2014 - 12.2024
- Reviewed application submitted for completeness
- Verified all documentation required and submitted by provider meets requirements.
- Returned application submitted by provider via PECOS and requested missing required documentation and corrections needed on the application.
- Responded to provider questions regarding requirements
- When all requirements were met process the updates to the provider Enrollment
Manager
Boston Financial
11.1998 - 09.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
North Quincy High School
North Quincy05-1970
Skills
- Provider enrollment
- Data entry
- Healthcare compliance
- Client communication
Timeline
Medicare Provider Enrollment Specialist
NHIC Corp.
09.2014 - 12.2024
Manager
Boston Financial
11.1998 - 09.2011
High School Diploma -
North Quincy High School
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