Susan Wilson

Provides all administrative support positions at the mall and is responsible to provide ongoing support to the mall management staff, as determined and as assigned by the General Manager. The majority of tasks require independent planning and prioritization choosing best practices and complete tasks in the most efficient manner.

• Administrative support for property financial cycle as relates to Accounts Payable and Accounts Receivable, procurement card, procurement to pay, petty cash, property budget, contract preparation,
• Coordination and support with short term leasing agreements, tracking and reviewing milestones of lease agreements. Assist with obtaining and processing monthly rent, tenant sales, and overage rent.
• Perform general office administrative tasks such as ordering and maintaining inventory of office supplies and equipment, preparation of customer complaint responses, keep vehicle titles and auto insurance current, draft documents and reports for management, and provide Mall Management with updates of Company Policies and Procedures.
• Assist with hiring and training of Administrative Assistant and/or Receptionist position(s) as well as contributing to their performance evaluation.
• Coordinate all tasks with Administrative Staff to ensure that all departments are supported and all work is completed correctly and in a timely manner.
• Provide general administrative support and projects as directe

Implements all mall marketing programs, executions of community based programs, retailer and community relations.

• Preparation, coordination, collection, production, supervision and follow-up of promotions and events.
• Maintain mall website, Social Media communications, and collateral material.
• Work with tenants to obtain sales reports and collect and input into reporting system.
• Assist with the preparation of contracts and purchase orders.
• Perform daily reconciliation for the Gift Card Program and maintains inventory.· Support administrative elements and approvals of sponsorship/event deals including contracting, deal entry, proof of performance, payment collection, contract renewal, revenue forecasting and reporting.
• Promotion and implementation of platform programs in a professional and timely manner and measuring of results.

• Responsible for the Guest Service Team providing the various services for the Mall. Hiring, scheduling and training a staff of 10 to service the customers of the Mall in the sale of gift cards, providing services and general information.
• Outreach to area businesses to generate corporate gift card customer sales.