Susan Wilson
Lowell
Summary
Proactive Office Administrator with extensive experience in financial oversight and contract management. Known for strong collaboration skills, achieving timely project updates and executing audits that enhance financial accuracy and compliance.
Overview
18
18
years of professional experience
Work History
Office Administrator
Burlington Mall
Burlington, MA
08.2021 - Current
- Oversaw financial management for accounts payable and pcard transactions through Coupa systems. Executed quarterly audits for janitorial waste and security invoices to ensure compliance.
- Facilitated preparation and submission of monthly financial accruals to mall accountant.
- Collaborated with operations director to manage contract preparation processes for all expense and capital projects from inception to finalization. Facilitated weekly distribution of project status updates by managing a detailed contract tracker for the team.
- Conducted thorough examination of monthly utility invoices and maintained up-to-date tracking documentation.
- Managed administrative support functions, guaranteeing that all departments receive necessary resources and assistance.
- Assisted in budget tracking and expense reporting, maintaining accuracy in financial documentation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Achieved timely coordination of STL agreements using Yardi software to enhance operational efficiency. Facilitated collection of monthly rents and sales from both permanent and temporary tenants, ensuring compliance with late fee policies. Generated and dispatched default letters for late fees and termination notifications to maintain tenant accountability.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Office Administrator
Pheasant Lane Mall
Nashua, NH
07.2012 - 07.2021
- Coordinated various administrative tasks at mall, providing essential support to management for effective decision-making.
- Managed invoice processing through the P2P system to maintain financial accuracy and efficiency.
- Collaborated with STL leasing representative to ensure timely distribution of leases and collection of rents.
Office Adminitrator
Copley Place
New Boston, NH
03.2008 - 07.2012
Skills
- Proficient in Coupa
- Yardi software proficiency
- Anaplan budgeting
- Extensive Capital Project Knowledge
- Engie
- Salesforce
- Document management
- Invoice processing
- Time management
Timeline
Office Administrator
Burlington Mall
08.2021 - Current
Office Administrator
Pheasant Lane Mall
07.2012 - 07.2021
Office Adminitrator
Copley Place
03.2008 - 07.2012