Summary
Overview
Work History
Education
Skills
Timeline
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Susana Sedillo

Summary

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives. Skilled in business management and exceptional customer service and Childhood education.

Overview

7
7
years of professional experience

Work History

Personal Assistant

Authentic Painting
03.2022 - Current
  • Produced and distributed invoices and financial documents.
  • Provided supervisor with daily status report on all job tasks and workers' duties.
  • Providing proposals to potential customers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.

Home Daycare Owner

Self-Employed
03.2020 - 06.2023
  • Maintained accurate accounting of tuition and operating reports.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Implemented daily routines and activities to stimulate and engage children.
  • Documented children's growth and development.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Kept children safe and secure in different environments with diligent monitoring and effective management strategies.
  • Met with parents about daily activities, positive developments, and issues.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Encouraged children's emotional and social development.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Early Childhood Teacher/Preschool Teacher's Assistant

Growing Hearts Preschool And Daycare
04.2017 - 03.2020
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Incorporated music, art and literature into curriculum.
  • Guided students to develop social, emotional and physical skills.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Reported on student progress, behavior, and social skills to parents.
  • Helped teacher prepare instructional material and displays.

Education

Associate of Science -

Southwestern College
San Diego, California
06.2011

Skills

  • Calendar Management
  • Bilingual English/Spanish
  • Customer Service
  • Database Entry
  • Expense Management
  • Business Administration
  • Customer Relations
  • Attention to Detail
  • Microsoft Office Proficiency
  • Time Management
  • Childcare Experience
  • Multitasking and Organization

Timeline

Personal Assistant

Authentic Painting
03.2022 - Current

Home Daycare Owner

Self-Employed
03.2020 - 06.2023

Early Childhood Teacher/Preschool Teacher's Assistant

Growing Hearts Preschool And Daycare
04.2017 - 03.2020

Associate of Science -

Southwestern College

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Susana Sedillo