Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susie Accime

Randolph

Summary

Bring positive attitude and commitment to continuous learning and growth.Strong background in healthcare, including roles at Faulkner Hospital and Northeastern University. Excelled in patient care, mastering skills in phlebotomy and EKG technology, while promoting team communication and maintaining a positive attitude. Proven ability to enhance patient safety and support medical staff, I am also reliable and personable

Overview

24
24
years of professional experience

Work History

Surface Operator

Mass Bay Transportation Authority
02.2014 - Current

Administer routine vechile safety inspection before every trip.

check opertering system daily brake, horn, wiper,bike rack,light etc. ability to assist passengers with disabilities and other phycal issues boarding and exiting the bus promote passenger safety .interacted with diverse costumer. Maintain a safe working environment by enforcing strict adherence to safety guidelines and protocols. multitask and promote a culture of respect among my peers

Patient Service Associate/Phlebotomist

Northeastern University
01.2001 - 03.2008

Provides excellent customer service. assist with scheduling patient appointments,provides support to medical staff(MD,RN,etc.) triaging phone calls,maintains medical records,correspondence,data entry, referrals obtain blood specimens by venipuncture &finger sticks, patient identification,specimen labeling and packaging/transport, printed daily report,&assisted with other tasks as needed

  • Managed multiple phone lines, addressing patient inquiries and directing calls to appropriate departments as needed.

EKG Technician

Faulkner Hospital
01.2001 - 12.2003
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately. Performed electrocardiograph,patient teaching,assisted physicians during test as needed, vitals signs, 24 hours holter, patient registration ,answered phones/beeper,confirmed patients appointments

Education

Medical Assistant Certificate -

Bunker Hill Community College
Charlestown, MA

Mbta
Boston Ma
09-2024

Computer & Customer Service Certificate

Quincy College
Quincy, MA
09-1999

High School Diploma -

Brookline High School
Brookline ,Ma
06-1994

Skills

    Medical assistant, phlebotomy, EKG

  • Positive attitude
  • Teamwork and communication

Timeline

Surface Operator

Mass Bay Transportation Authority
02.2014 - Current

Patient Service Associate/Phlebotomist

Northeastern University
01.2001 - 03.2008

EKG Technician

Faulkner Hospital
01.2001 - 12.2003

Medical Assistant Certificate -

Bunker Hill Community College

Mbta

Computer & Customer Service Certificate

Quincy College

High School Diploma -

Brookline High School
Susie Accime