SUZANA VAJENTIC
Canton
Summary
Accomplished Practice Manager at Women's Wellness Center, adept in staff and workflow management, significantly enhancing team performance and patient relations. Leveraged expertise in electronic health records and facility inspections, ensuring optimal operational efficiency. Demonstrated exceptional problem-solving and interpersonal skills, fostering a collaborative environment and improving patient care quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Practice Manager
Women's Wellness Center
06.2020 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Set up the aesthetics practice workflow and marketing.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Private Elderly Caregiver
Claire Senior Care
03.2019 - Current
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
- Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
- Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
- Facilitated social engagement for clients by organizing outings, accompanying them on walks, or engaging in conversation.
- Administered first aid procedures when required while keeping calm under pressure.
Residential Realtor
Jack Conway Realtors
12.2017 - Current
- Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
- Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
- Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
- Wrote contracts to outline sales and purchases of properties.
- Assisted first-time homebuyers in navigating the complexities of the purchasing process, resulting in a smooth transaction experience.
- Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.
Education
High School Diploma -
Health Education Center
CroatiaSkills
- Schedule Management
- Staff Management
- Practice Management
- Workflow Management
- Electronic Health Records
- Referral management
Certification
- Certified CPT
Languages
English
Full Professional
Croatian
Full Professional
Timeline
Practice Manager
Women's Wellness Center
06.2020 - Current
Private Elderly Caregiver
Claire Senior Care
03.2019 - Current
Residential Realtor
Jack Conway Realtors
12.2017 - Current
High School Diploma -
Health Education Center
- Certified CPT
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