Sviatlana Shcherba
Theatre Director
Norwood
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
2
2
Languages
Work History
Beauty Advisor
Kohl's
10.2023 - Current
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Teacher's Assistant
Star Academy For The Gifted And Talented
03.2022 - 08.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Organized snack time and nap hours.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Helped teacher prepare instructional material and displays.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
Selling Manager
Tea, Coffee And Sweets Shop "CANTATA"
10.2017 - 05.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Speech Teacher
"Children's Art School No. 2 Of Minsk"
09.2016 - 08.2017
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.
- Produced 2 theatrical performances each year streamlining technical elements.
- Evaluated and graded students' class work, performances, projects, assignments and papers.
- Scheduled shows and performances in accordance with school calendar.
- Held afterschool meetings and rehearsals in preparation for shows.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
Specialist in Arts, Theater Director - Theater Arts
Belarusian State Academy of Arts
Skills
Classroom Supervision
Customer engagement
Customer service
Cosmetics and facial care services
Service consultations
Sales closing
Product demonstrations
Makeup techniques
Inventory control
Team collaboration
Customer needs assessment
Creative vision
Scheduling and planning
Timeline
Beauty Advisor
Kohl's
10.2023 - Current
Teacher's Assistant
Star Academy For The Gifted And Talented
03.2022 - 08.2023
Selling Manager
Tea, Coffee And Sweets Shop "CANTATA"
10.2017 - 05.2019
Speech Teacher
"Children's Art School No. 2 Of Minsk"
09.2016 - 08.2017
Specialist in Arts, Theater Director - Theater Arts
Belarusian State Academy of Arts
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