Swathi Gandham
Worcester
Summary
Experienced with market analysis, strategic planning, and client relationship management. Utilizes strong negotiation skills to facilitate business deals and partnerships. Track record of delivering results through effective communication and innovative solutions.
Overview
10
10
years of professional experience
Work History
Business development associate (SSO)
GUS Education (India) LLP
03.2021 - 12.2024
- Successfully managed KPIs and prepared business reports, handling large sets of data using Salesforce and Excel
- Maintained strong stakeholder relationships and executed operational activities, ensuring smooth functioning
- Developed and executed business and sales strategies, driving future growth and operational efficiency
- Mentored and trained team members, sharing process knowledge and insights
- Delivered exceptional student support, collaborating with the Student Services team to address unique needs and encourage positive engagement
- Received exceptional reviews from students, highlighting the effectiveness and impact of the support provided
Sales Manager
WhiteHat Jr
09.2020 - 02.2021
- Counseled parents on coding's importance, leveraging communication skills to close sales post-demo classes
- Built strong customer relationships through continuous communication, utilizing Salesforce and Slack for daily operations
- Successfully exceeded weekly targets during the pandemic, showcasing resilience and adaptability in a high-pressure environment
- Drove revenue through strategic 1:2 coding pilot projects and referrals
- Promoted coding education for kids aged 6-18, emphasizing creativity, problem-solving, and tech literacy
Sales Manager
BabySpa
12.2018 - 03.2020
- Achieved significant sales by championing BabySpa’s premium service offering, patent-pending BUBBY hydrotherapy sessions for infants
- Drove revenue growth through strategic sales and high-profile client engagements, leveraging Practo for efficient client management
- Developed and executed marketing campaigns, attending Franchise India shows to network with investors
- Presented at renowned pediatric hospitals and managed a high-performing sales team to ensure operational excellence
- Collaborated with digital marketing teams, therapists, and doctors to maintain international hygiene standards, providing exceptional service and customer satisfaction
Senior Academic Consultant
Hamstech Pvt Ltd
03.2018 - 11.2018
- Consistently achieved and exceeded branch revenue targets, establishing a top-performing branch
- Recommended academic courses, significantly boosting student enrollments
- Utilized Lead Squared CRM to manage and track leads efficiently
- Assisted students in preparation for TheHLabel Exhibition & Sale, a major fashion event featuring exclusive designer wear
- Provided detailed course information, leading to informed decisions and increased satisfaction
- Kept students and faculty updated on admission regulations and upcoming activities
- Developed and managed educational plans, ensuring accurate records and documentation
Sales & Center Head
MAAK Overseas Consultants
02.2015 - 03.2018
- Drove significant revenue growth through strategic sales initiatives and candidate assessments
- Developed and executed effective marketing campaigns, boosting lead generation and enrollments
- Managed and trained a high-performing team of counselors, enhancing overall performance
- Built and maintained strong relationships with clients and university delegates, ensuring high satisfaction and retention
- Analyzed market trends to optimize sales processes and identify new business opportunities
Education
Master of Science - Business Analytics
Worcester Polytechnic Institute (WPI)
Worcester, MA12-2026
MBA - HR & Finance
Osmania University
India12.2017
Skills
- Data Analysis and Visualization
- Predictive Analytics
- Advanced Business Strategy
- SQL
- Salesforce
- Excel
- Stakeholder Management
- Team Leadership
- Student Support
- Customer Satisfaction
- Product knowledge
- CRM software
- Project management
- B2C experience
- Social media marketing
- Competitor analysis
- Client onboarding
- Customer relationship management
- Lead development
- Lead generation
Timeline
Business development associate (SSO)
GUS Education (India) LLP
03.2021 - 12.2024
Sales Manager
WhiteHat Jr
09.2020 - 02.2021
Sales Manager
BabySpa
12.2018 - 03.2020
Senior Academic Consultant
Hamstech Pvt Ltd
03.2018 - 11.2018
Sales & Center Head
MAAK Overseas Consultants
02.2015 - 03.2018
Master of Science - Business Analytics
Worcester Polytechnic Institute (WPI)
MBA - HR & Finance
Osmania University
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