Proven Certified Nursing Assistant with a track record of providing top-notch patient care at Quaboag Rehabilitation and Skilled Care Center. Expert in HIPAA compliance and patient relationship building, I excel in creating positive healthcare experiences through compassionate support and efficient problem-solving. Achieved significant improvements in patient satisfaction and wellbeing through dedicated companionship and emotional support. Personable and compassionate with natural ability to connect with patients and provide high-quality care. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support. Brings strong skills in patient care, physically and mentally. Reliable and a team player.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Quaboag Rehabilitation and Skilled Care Center
05.2021 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
Summer Program Assistant
West Brookfield Elementary School
06.2022 - 08.2022
Streamlined registration process for improved efficiency and reduced wait times during checkin.
Collaborated with fellow staff members to develop creative program content tailored to specific age groups and interests.
Evaluated the success of each activity through post-event surveys or discussions with participants, using feedback for continuous improvement purposes.
Addressed participant needs effectively through attentive observation and timely intervention when necessary.
Waitress
Howard's Drive-In
08.2016 - 10.2020
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Arts - Psychology
Western New England University
Springfield, MA
05-2025
High School Diploma -
Quaboag Regional
West Brookfield
05-2021
Skills
Patient care
Puts patients needs as top priority
HIPAA compliance
Reliable team player
Quick problem solver
Compassionate
Companionship and emotional support
Performing patient intakes
Calm and level-headed under duress
Patient assessments
Trustworthy companion
Patient relationship building
Interests
Volunteering
I participate in low-impact exercises to strengthen core muscles
Mindfulness Practices
Reading
I enjoy cooking for friends and family gatherings
I like trying new recipes and food trends
Passionate about balancing physical health with mental and emotional wellness
Personal Development and Self-Improvement
Timeline
Summer Program Assistant
West Brookfield Elementary School
06.2022 - 08.2022
Certified Nursing Assistant
Quaboag Rehabilitation and Skilled Care Center
05.2021 - Current
Waitress
Howard's Drive-In
08.2016 - 10.2020
Bachelor of Arts - Psychology
Western New England University
High School Diploma -
Quaboag Regional
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