Sydney Salzman
Athol
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
6
6
years of professional experience
Work History
Family Support Specialist
Seven Hills Behavioral Health
04.2023 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted clients with basic activities of daily living.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for each client.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Developed and implemented strategies to reduce and prevent family conflict.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Developed and implemented programs to support children's mental health and well-being.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Entrusted to handle confidential and sensitive situations in professional matter.
Pharmacy Technician
CVS Pharmacy
09.2022 - 07.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Assistant Manager
Dominos Pizza Inc.
01.2018 - 09.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Associate of Science - Hospitality Administration And Management
Great Bay Community College
Portsmouth, NH12.2024
High School Diploma -
Nashua High School North
Nashua, NH06.2018
Skills
- Drug Storage Procedures
- Team Collaboration
- Patient Confidentiality
- Labeling Prescriptions
- Problem-Solving Skills
- Medicare and Medicaid Processes
- Pharmacy Records Management
- Advanced Math Skills
- Cash Register Operation
- Resolving Customer Issues
- Customer Identification Checks
- Billing and Reimbursement Software
Timeline
Family Support Specialist
Seven Hills Behavioral Health
04.2023 - Current
Pharmacy Technician
CVS Pharmacy
09.2022 - 07.2023
Assistant Manager
Dominos Pizza Inc.
01.2018 - 09.2022
Associate of Science - Hospitality Administration And Management
Great Bay Community College
High School Diploma -
Nashua High School North
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