Highly organized and detail-oriented professional with a strong background in administrative support and office coordination. Proven ability to manage multiple tasks efficiently in fast-paced environments, while maintaining a high level of accuracy and professionalism. Skilled in managing calendars, communications, and records. Known for strong interpersonal skills, problem-solving abilities, and a commitment to maintaining smooth office operations. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
Shop Manager
Lake Road Living
01.2020 - Current
Created marketing plans that included advertising, public relations, special events.
Designed and administered guidelines for optimal customer satisfaction.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Connected with customers to provide assistance and collect feedback to optimize operations.
Managed financial operations, including budgeting, payroll, and cash flow management.
Ensured all orders were received in a timely manner from suppliers.
Answered incoming questions via phone and email discussing advertised pricing and inventory.
Managed relationships with external vendors and service providers.
Managed scheduling of shifts for store personnel according to their availability.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Built and maintained sound business relationships with vendors and suppliers.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Skills:
Customer Relations
Financial Management
Operations Management.
POS System Management
Inventory Tracking and Management
Customer Service
Teacher-Toddler, Preschool, Pre-K
Grafton Children’s Daycare & Preschool
01.2004 - 01.2020
Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
Assisted in providing a safe and secure environment for children.
Attended professional development workshops to stay current on best practices for early childhood education.
Attended professional development workshops to stay current on educational trends.
Built and strengthened positive relationships with students, parents and teaching staff.
Administered assessments throughout the year to gauge student understanding of content material.
Monitored student progress to ensure cooperation and growth.
Integrated technology into lesson plans.
Maintained daily records of individual activities, behaviors, meals and naps.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Developed lesson plans that incorporated creative teaching techniques.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Directed and supervised children during field trips and special activities.
Encouraged critical thinking skills through problem solving activities.
Met with administrators and department team members to work on curriculum planning and assessment methods.
Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
Participated in parent-teacher conferences to discuss academic progress of each child.