Taha Chamchoum

Welcoming and assisting clients in a professional manner in person, over the phone, or via email.
Identifying clients' financial needs and providing personalized advice on banking products and services tailored to their situation.
Managing routine banking operations such as deposits, withdrawals, transfers, and check requests.
Processing loan requests, credit card applications, and other financial products, explaining terms and conditions to clients.
Cross-selling additional products and services that meet clients' needs.
Ensuring follow-up on client files and transactions to ensure compliance with current banking regulations.
Resolving client problems and complaints efficiently and professionally, maintaining high customer satisfaction.
Participating in ongoing training activities to stay updated on banking products, services, and procedures.