Taha Choufa

Worked for a short period as a phone calls receiver

• Streamlined issue resolution processes by collaborating closely with colleagues from other departments when necessary.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Educated customers on company systems, form completion, and access to services.

• Performed general housekeeping and cleaning tasks.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Followed instructions and procedures to complete assigned tasks.

• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.