TAIBOU DIALLO
Quincy
Summary
Versatile and dedicated, with a proven track record in customer service and teamwork, honed at companies like DoorDash. Expert in navigating efficient routes and enhancing customer satisfaction, coupled with a strong foundation in technical skills from Menerga Plus. Achieved significant improvements in service delivery and system performance, showcasing a positive attitude and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Delivery Driver
DoorDash
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Building Supervisor
EMAD
08.2022 - 02.2023
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Supervised facility crew and general maintenance schedules.
- Organized community events within the building premises creating a positive environment among tenants fostering long-term tenancy relationships.
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
Refrigeration and Air Conditioning Technician
Menerga Plus
07.2021 - 09.2022
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
- Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
Education
No Degree - English Language
QCAP
Quincy, MA12-2024
Bachelor of Arts -
National School of Arts And Crafts
ENAM11-2020
High School Diploma -
Notre Mere Plus
GUInea- Conakry10-2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Languages
French
Full Professional
English
Elementary
Timeline
Delivery Driver
DoorDash
03.2024 - Current
Building Supervisor
EMAD
08.2022 - 02.2023
Refrigeration and Air Conditioning Technician
Menerga Plus
07.2021 - 09.2022
No Degree - English Language
QCAP
Bachelor of Arts -
National School of Arts And Crafts
High School Diploma -
Notre Mere Plus
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