Tajaé Hall
Paxton
Summary
Detail-oriented and compassionate professional with a BSc in Psychology. Skilled in program management, direct care, and clinical support within mental health and educational settings. Strong communicator and organized problem-solver with a heart for service, a mind for structure, and a drive for impact. Seeking full-time roles in healthcare, admin, or program coordination with long-term growth potential.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Program Manager (Acting)
Devereux Advanced Behavioral Health
2026.01 - Current
- Led, supervised, and developed multidisciplinary staff to ensure accountability, performance excellence, and consistent program delivery.
- Facilitated cross-functional collaboration among clinical, nursing, and case management teams to align treatment plans and deliver cohesive, person-centered care.
- Monitored program performance metrics and implemented evidence-based strategies to drive continuous improvement and measurable outcomes.
- Managed program budgets, strategically allocating resources to maximize operational efficiency and service impact.
- Built trust-based relationships with residents by proactively identifying needs, advocating for appropriate supports, and reinforcing progress toward individualized goals.
- Served as primary liaison for guardians, maintaining transparent, solution-focused communication and strengthening stakeholder trust.
Assistant Program Manager
Devereux Advanced Behavioral Health
2025.01 - 2026.01
- Lead and support staff in delivering structured and compassionate care for youth with developmental and behavioral needs.
- Oversee daily operations including shift coordination, staffing, and compliance with treatment goals.
- Liaise with interdisciplinary teams to support client wellness, safety, and progress.
- Train new staff, review documentation, and uphold policy standards.
Direct Care Professional
Devereux Advanced Behavioral Health
2024.06 - 2025.01
- Ensured safety and emotional wellbeing of youth in group home care while supporting treatment goals.
- Encouraged social and independent living skills through daily routines and community involvement.
- Documented behavior, medication support, and client progress.
- Promoted family engagement and maintained professional standards.
Teacher’s Aide (DCP)
Devereux Advanced Behavioral Health
2023.03 - 2024.05
- Supported behavioral and academic needs of students with intellectual disabilities.
- Implemented behavior intervention strategies and supported IEP accommodations.
- Collaborated with teachers and staff to maintain a positive classroom environment.
Psychologist Assistant (Intern)
Heartland Counselling
2022.02 - 2022.04
- Assisted with assessments, group counseling, and therapeutic planning.
- Conducted fieldwork in hospitals and community shelters for vulnerable populations.
Administrative Clerk
HEART Trust NSTA
2019.07
- Processed documents and managed data entry and call handling.
- Supported internal office operations with a focus on client service.
Early Childhood Educator
Faith Academy International School
2016.08 - 2017.06
- Supported lesson planning, communication, and early learning milestones in a diverse environment.
Education
Bachelor of Science - Psychology, Min. Business Admin.
Northern Caribbean University
Manchester, Jamaica2022-08
Skills
- Program Development & Implementation
- Regulatory Compliance
- Stakeholder & Client Engagement
- Cross-Functional Leadership
- Staff Supervision & Team Development
- Strategic Problem Solving
- Crisis Management
- Organizational & Operational Management
- Adaptability in Dynamic Environments
- Executive Communication
Certification
- MAP - Certified Medication Administrator
- HIPAA
Timeline
Residential Program Manager (Acting)
Devereux Advanced Behavioral Health
2026.01 - Current
Assistant Program Manager
Devereux Advanced Behavioral Health
2025.01 - 2026.01
Direct Care Professional
Devereux Advanced Behavioral Health
2024.06 - 2025.01
Teacher’s Aide (DCP)
Devereux Advanced Behavioral Health
2023.03 - 2024.05
Psychologist Assistant (Intern)
Heartland Counselling
2022.02 - 2022.04
Administrative Clerk
HEART Trust NSTA
2019.07
Early Childhood Educator
Faith Academy International School
2016.08 - 2017.06
Bachelor of Science - Psychology, Min. Business Admin.
Northern Caribbean University
Hobbies and Interests
Writing, Mental Health Advocacy, Hosting wellness discussions or seminars, Psychology and human behavior reading, Faith-based community involvement, Philanthropy, Cultural Exchange, Nature Exploration
Awards
Certificates of Recognition for seminars and presentations in Jamaica
Multiple academic excellence awards from Northern Caribbean University