Summary
Overview
Work History
Education
Skills
COMMUNICATION
LEADERSHIP
Timeline
Generic

Taku Zigwati

Springfield,MA

Summary

Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.

Overview

6
6
years of professional experience

Work History

Food Courier

Uber Eats
10.2021 - Current
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Troubleshot payment processing issues effectively, which resulted in seamless transactions for both restaurants and customers.
  • Maximized fuel efficiency by planning strategic routes that combined multiple deliveries in close proximity whenever possible.
  • Increased efficiency by utilizing GPS navigation systems to plan optimal routes for pick-up and delivery points.

Direct Support Professional

Arbor Associates
03.2022 - 09.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Kept notes of behavior issues, food served, and medications administered to children.

Crew Member

Chipotle Services LLC
06.2019 - 07.2021
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Took orders, prepared meals, and collected payments.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

BBA - Biology

University of Massachusetts-Boston
Boston, MA

High School Diploma -

The Springfield Renaissance School
Springfield, MA
06.2019

Bachelor of Arts - Political Science And Government

University of Massachusetts, Amherst
Amherst, MA
12-2026

Skills

  • Languages: Excellent in English and Shona, Intermediate understanding of Latin
  • Passion for in Natural/Health Sciences
  • Amicable, approachable, compassionate, and patient
  • CPR Certified (2022)
  • EEC (Early Education and Care) Certified
  • Microsoft Office skills

COMMUNICATION

  • Renaissance Prep (2016-17)
  • Community Service, Post-Secondary Education Exploration
  • Baystate Springfield Educational Partnership [BSEP] (2017-18)
  • Allied Health/ Career Exploration

LEADERSHIP

  • National Honors Society 2017-2019 (NHS)
  • Student Council (2015-2017)
  • Track and Field (2017)

Timeline

Direct Support Professional

Arbor Associates
03.2022 - 09.2024

Food Courier

Uber Eats
10.2021 - Current

Crew Member

Chipotle Services LLC
06.2019 - 07.2021

BBA - Biology

University of Massachusetts-Boston

High School Diploma -

The Springfield Renaissance School

Bachelor of Arts - Political Science And Government

University of Massachusetts, Amherst

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Taku Zigwati