Taku Zigwati
Springfield,MA
Summary
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
6
6
years of professional experience
Work History
Food Courier
Uber Eats
10.2021 - Current
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Troubleshot payment processing issues effectively, which resulted in seamless transactions for both restaurants and customers.
- Maximized fuel efficiency by planning strategic routes that combined multiple deliveries in close proximity whenever possible.
- Increased efficiency by utilizing GPS navigation systems to plan optimal routes for pick-up and delivery points.
Direct Support Professional
Arbor Associates
03.2022 - 09.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Kept notes of behavior issues, food served, and medications administered to children.
Crew Member
Chipotle Services LLC
06.2019 - 07.2021
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
Education
BBA - Biology
University of Massachusetts-Boston
Boston, MAHigh School Diploma -
The Springfield Renaissance School
Springfield, MA06.2019
Bachelor of Arts - Political Science And Government
University of Massachusetts, Amherst
Amherst, MA12-2026
Skills
- Languages: Excellent in English and Shona, Intermediate understanding of Latin
- Passion for in Natural/Health Sciences
- Amicable, approachable, compassionate, and patient
- CPR Certified (2022)
- EEC (Early Education and Care) Certified
- Microsoft Office skills
COMMUNICATION
- Renaissance Prep (2016-17)
- Community Service, Post-Secondary Education Exploration
- Baystate Springfield Educational Partnership [BSEP] (2017-18)
- Allied Health/ Career Exploration
LEADERSHIP
- National Honors Society 2017-2019 (NHS)
- Student Council (2015-2017)
- Track and Field (2017)
Timeline
Direct Support Professional
Arbor Associates
03.2022 - 09.2024
Food Courier
Uber Eats
10.2021 - Current
Crew Member
Chipotle Services LLC
06.2019 - 07.2021
BBA - Biology
University of Massachusetts-Boston
High School Diploma -
The Springfield Renaissance School
Bachelor of Arts - Political Science And Government
University of Massachusetts, Amherst
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