Tamara Arthur
Worcester
Summary
Competent Attendant with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At previous position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.
Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Client Attendant
National Health Insurance Authority
10.2023 - 11.2024
- Delivered high-quality customer service, resolving issues to ensure customer satisfaction.
- Greeted customers, answered their questions and provided them with assistance.
- Operated cash register, processed payments and provided accurate change.
- Ensured that all customer service standards were met or exceeded during each shift.
- Interacted positively with guests and coworkers to build professional relationships.
- Participated in ongoing training to enhance job skills and knowledge.
- Processed transactions and handled cash and credit card payments accurately.
- Resolved customer complaints promptly and professionally.
- Assisted customers with the usage of equipment or facilities, ensuring a positive experience.
- Worked with cross-functional teams to achieve goals.
- Updated and maintained databases with current information.
Education
Bachelor of Arts - Akan Language
Kwame Nkrumah University of Science And Technology
Ghana03-2023
High School Diploma -
Kumasi Academy
🇬🇭 06-2014
Skills
- Ticketing
- Child safety monitoring
- Safety awareness
- Rules compliance
- Quality assurance
- Record keeping
- Tool management
- Cash handling experience
- Supply restocking
- Reliability and punctuality
- Strong work ethic
- Customer request handling
- Experience in [field]
Timeline
Client Attendant
National Health Insurance Authority
10.2023 - 11.2024
Bachelor of Arts - Akan Language
Kwame Nkrumah University of Science And Technology
High School Diploma -
Kumasi Academy