Tammy Garceau
Salem
Summary
Experienced customer service professional with a strong desire to contribute skills and expertise in a remote customer service/answering service role. Seeking a position that offers flexibility in working hours, particularly during nights and weekends, allowing for work from home. Ideally seeking part-time employment, 20-30 hours per week, but open to full-time opportunities if needed. Interested in temporary and contract positions to make an immediate impact in any work environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent
Coldwell Banker Residential Brokerage
01.2016 - Current
- Overseeing the sale or purchase of a house for clients
- Negotiating and preparation of all documents for this purpose
- I also stage and am hands-on in the work required to get a house to market ex … cleaning, minor repairs, painting and staging
Operations Manager
BJ's Wholesale Club
10.2010 - 12.2015
- I was part of a hand picked team assigned to help develop, test, train and implement the current POS operating system for all BJ's throughout the United States This was a 3-year assignment from start to rollout
- All store operations, all customer service issues, opening and closing of store, daily reports review, employee discipline issues, store safety reviews and training
- Daily counts on high dollar items, equipment maintenance and logs and any other management required during store operational hours
Paralegal
Bill Kobolewski/ Attorney at Law
09.2004 - 01.2005
- Draft motions, letters, memos, and perform all needed secretarial duties
Public Relations Rep
Tourco
09.2002 - 09.2004
- Customer service, very detail orientated Computer duties using Microsoft office in a high volume sales office
Airport Representative
Virgin Airlines
08.2000 - 09.2001
- Customer service rep at airport - constant demand for excellent public relations skills to be demonstrated at all times
Education
Bachelor of Science - Political Science
Suffolk University
Boston, MA01.2005
Associate's degree - Paralegal Studies
North Shore Community College
Lynn, MA05.2001
Skills
- Excellent customer service skills
- Assertive and work well under pressure
- Negotiation
- Personal Assistant Experience
- Public Relations
- Microsoft Office
- Business Development
- Residential Cleaning
- Very detail orientated
- Leadership abilities
- Troubleshooting and problem-solving
- Very time conscious and strong team player
- Self discipline
- Legal Research
Certification
- Certified Notary Public
- Real Estate License
- Driver's License
Timeline
Licensed Real Estate Agent
Coldwell Banker Residential Brokerage
01.2016 - Current
Operations Manager
BJ's Wholesale Club
10.2010 - 12.2015
Paralegal
Bill Kobolewski/ Attorney at Law
09.2004 - 01.2005
Public Relations Rep
Tourco
09.2002 - 09.2004
Airport Representative
Virgin Airlines
08.2000 - 09.2001
Bachelor of Science - Political Science
Suffolk University
Associate's degree - Paralegal Studies
North Shore Community College
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