Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Marotta

Webster

Summary

Highly motivated individual with a proven track record of delivering exceptional results in fast-paced environments. Strong attention to detail and effective communication skills. Confident in ability to contribute to the success of any team. Dedication and passion for providing excellent service to patients and customers.

Overview

21
21
years of professional experience

Work History

QC Lab Technician 2

Haartz Corporation
08.2021 - Current
  • Responsible for inspecting and testing the raw materials and products to make sure they meet required levels of quality
  • Run various machines for testing
  • Make alerts if problems occur and release alerts for material to be shipped
  • Priority testing, lot testing and annual testing also required, data entry and multitasking
  • Make decisions independently when supervisor is unable to help
  • Reading color eye, gloss meter running various machine such as vacuum former, weatherometers, Instron just for a few examples
  • Used statistical methods to analyze data and generate useful business reports.
  • Enhanced business efficiency by identifying trends and patterns in complex datasets.

Lab Processing Technician

Quest Diagnostics
07.2019 - 08.2021
  • Receiving, labeling and analyzing samples (blood, toxic, tissue etc.)
  • Perform laboratory tests
  • Prepare samples/specimens for testing, perform daily quality control checks
  • Run machines such as Hamilton, Star, extraction
  • Clean and sterilize areas, data entry
  • Organized, sorted, and checked input data against original documents.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.

Office Manager/Estimator

Abra Auto Body and Glass
02.2017 - 10.2019
  • Assist customers with check in process, take photos, markup vehicle where damage occurred
  • Daily update via text, call or email
  • Keep up with weekly AR report and maintain under 30 days which consists of finding when payment was issued or when it is going to be issued, verify statements and invoices
  • Work directly for Manager and Technicians Meeting shops monthly goals and achieving them
  • Monthly Safety meeting and conference calls
  • Extensive knowledge in inventory control
  • Particularly skilled at motivating employees to meet sales goals, experience with Mitchell, ccc
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Generated reports and tracked data to monitor operational priorities and scheduling.
  • Coordinated with claims adjusters to ensure fair and timely settlements for policyholders, maintaining a high level of customer satisfaction.
  • Kept detailed records on individual insurance claims and incorporated into detailed client files.
  • Maximized policyholder satisfaction by efficiently handling claims and providing timely resolutions.
  • Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
  • Evaluated accuracy and quality of data entered into agency management system.
  • Followed up with customers on unresolved issues.

Store Manager

CVS Pharmacy
04.2004 - 09.2019
  • Responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively
  • Duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff, payroll, schedules weekly

Education

Nursing

Mount Wachusett Community College
Gardner, MA

Phlebotomy Certicate -

Continual Health and Education Training
12.2017

Diploma -

Doherty Memorial High
05.1992

Skills

  • Sample preparation
  • Meticulous Record-keeping
  • Chemical handling
  • Instrument Calibration

Timeline

QC Lab Technician 2

Haartz Corporation
08.2021 - Current

Lab Processing Technician

Quest Diagnostics
07.2019 - 08.2021

Office Manager/Estimator

Abra Auto Body and Glass
02.2017 - 10.2019

Store Manager

CVS Pharmacy
04.2004 - 09.2019

Phlebotomy Certicate -

Continual Health and Education Training

Diploma -

Doherty Memorial High

Nursing

Mount Wachusett Community College

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Tammy Marotta