Tanya Dickerson
Attleboro
Summary
Developed skills in high-pressure, fast-paced environments, excelling in task coordination and office management. Demonstrated ability to streamline processes and improve organizational efficiency. Seeking to leverage these transferable skills in new field, ensuring seamless operations and contributing to team success.
Overview
20
20
years of professional experience
Work History
Nursing Coordinator
May Institute
Norwood, Ma
10.2021 - Current
- I am responsible for managing the healthcare needs of 50+ students with Traumatic brain injuries in a residential/school setting
- I am responsible for maintaining all students’ medical records (paper and electronic)
- I schedule all medical and dental appointments for the students
- I maintain all excel trackers, monthly appointments, ER visit, vaccines, Physicals, and dental visits
- I obtain all necessary referrals
- I manage all Zoom clinics for our school Psychiatrist and all Microsoft Teams meetings
- Keep all AIMS reports up to date
- Coordinate all Affidavits and Rogers
- Get all necessary consents signed
- Manage all communication with DCF workers
- Organize all dental, flu, and Covid clinics for students and staff
Practice Assistant
Brigham & Woman’s Hospital
Foxboro, Ma
01.2022 - Current
- I am responsible for the flow of the front desk
- Checking patient’s in, making sure appropriate screenings are done, insurance verifications, and collecting Copayments
- Getting all necessary consents signed as well as making sure the orders are present and available for the tech
- Making patient’s feel comfortable and reassured
- Burning a copy of results onto disc and making sure they get to the appropriate specialist
Fulltime Medical Asst.
Franklin Primary Care
Franklin, Ma
07.2016 - 10.2021
- I am responsible for bringing patient back to get vitals, patient history and all necessary triaging prior to provider seeing patient
- Perform all UA’s, Strep cultures, Flu test, manage anticoag patient’s, all prescription refills, administer injections, inform patients of lab results, scan all outside medical documents, return all patient’s call regarding medical issues, prior authorizations for medications not covered and patient education upon discharge
- Also responsible for cleaning and stocking all exam rooms
Fulltime Medical Asst.
North Attleboro Urgent Care
North Attleboro, Ma
10.2015 - 07.2016
- I am responsible for bringing patient back to get vitals, patient history and all necessary triaging prior to provider seeing patient
- Perform all UA’s, Strep cultures, Flu test, order all x-rays needed, draw blood, administer injections, remove IV’s, administer oral meds and patient education upon discharge
- Also responsible for cleaning and stocking all exam rooms and bathrooms
Fulltime Care Coordinator Medicine
Woman & Infants Hospital
Providence, RI
12.2012 - 05.2014
- I am responsible for the patient’s overall experience for my provider
- I obtain the patient’s history and vital signs, perform any POCT that may be needed for the visit
- I schedule all specialist appointments for my patients as well as any necessary testing or imaging needed outside of the office and obtain any prior authorizations needed for the test required
- I administer all immunization and perform all EKGs
- I make sure the patient is understanding of all instructions as well as the next step
- I track all PT/INRs and call patients with lab results and further instructions
- Aside from patient care I also keep all my rooms stocked with supplies as well as keep inventory of the office supplies and expiration dates
- We work with EMR systems Caretracker and EPIC so I am fully trained on these as well
Fulltime Clinical Asst.
Dedham Medical Associates
Dedham, Ma
02.2007 - 12.2012
- I am responsible for the patient’s overall experience in our department from greeting them with a smile before obtaining their history and vital signs, getting any required prior auth
- For MRI’s and prescriptions, ordering any x-rays or blood work, to educating them with what they need for proper relief at home
- My other responsibilities include scheduling patients, managing the medication refill line, scheduling patients with outside specialist and stocking and preparing the exam rooms as well as keeping department inventory and ordering all supplies
- We work with electronic medical record systems EPIC, IDX, and Cadence so I’m fully trained on this software as well
Fulltime Office Manager
Spine & Pain Institute of New England
Dedham, MA
09.2004 - 03.2006
- Managed the daily operations and patient flow of the outpatient clinic
- Utilized a state-of-the-art electronic medical record system to record patient encounters
- Worked as administrative head responsible for interviewing potential new employees, making current employees schedules, and running our externship program
- My other duties include scheduling patients, verifying patient insurance, negotiating worker’s compensation fees, and making patient charts
- As well as obtaining vital signs, prepped patient’s pre-procedure, drew medications for procedures, and assisted the doctor with minimally invasive procedures while operating all medical equipment including: C-arm Fluoroscopy, Radio frequency Lessoning device and patient monitor
Education
Medical Assistant -
CEI Allied Health
Somerville, MA01.2004
Cape Cod Tech
Harwich, MA01.1997
Skills
- Microsoft Office
- Register Medical Assistant
- CPR / First Aid / BLS Certified
- Interpersonal Communication
- Analytical Skills
- Document preparation
- Safety Care Trained/Certified
- Office administration
- File management
- Medical terminology understanding
- Meeting coordination
- Scheduling and calendar management
Timeline
Practice Assistant
Brigham & Woman’s Hospital
01.2022 - Current
Nursing Coordinator
May Institute
10.2021 - Current
Fulltime Medical Asst.
Franklin Primary Care
07.2016 - 10.2021
Fulltime Medical Asst.
North Attleboro Urgent Care
10.2015 - 07.2016
Fulltime Care Coordinator Medicine
Woman & Infants Hospital
12.2012 - 05.2014
Fulltime Clinical Asst.
Dedham Medical Associates
02.2007 - 12.2012
Fulltime Office Manager
Spine & Pain Institute of New England
09.2004 - 03.2006
Cape Cod Tech
Medical Assistant -
CEI Allied Health
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