Tanya Olvera
North Chelmsford
Summary
Detail-oriented administrative professional with proven skills in office management, appointment scheduling, and customer service. Committed to enhancing workflow and delivering exceptional support to healthcare teams.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Prescriber Medical Admin Assistant Team Lead
Northeast Health Services
Sudbury
03.2025 - Current
- Managed daily office operations to ensure smooth functioning of administrative tasks.
- Assisted in scheduling appointments for healthcare providers and patients effectively.
- Handled incoming calls and inquiries, directing them to appropriate staff members.
- Organized office supplies and inventory, ensuring availability for team needs.
- Collaborated with team members to improve workflow and enhance service delivery.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Medical Assistant/Administrative Assistant
Greater Lowell Vascular Surgeons
Lowell
10.2022 - 11.2024
- Assisted physicians in patient examinations and procedures.
- Managed patient scheduling and appointment coordination effectively.
- Prepared and maintained examination rooms for optimal efficiency.
- Collected and recorded patient medical histories accurately.
- Coordinated with insurance providers for patient pre-authorizations.
- Maintained inventory of medical supplies and equipment consistently.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant
AFC Urgent Care
Natick
01.2015 - 01.2021
- Assisted physicians with patient examinations and medical procedures.
- Managed patient intake and maintained accurate medical records.
- Administered vaccinations and performed basic laboratory tests.
- Maintained cleanliness and organization of examination rooms and equipment.
- Utilized electronic health record systems for documentation and information sharing.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
Administrative Assistant
Bryman Institute
03.2002 - 03.2004
High School Diploma -
Waltham High School
Waltham, MA03-2005
Skills
- Office management
- Appointment scheduling
- Customer service
- Inventory control
- Workflow improvement
- Data entry accuracy
- Electronic health records
- Medical terminology
- Insurance processing
- Effective communication
- Inventory supplies
- Computer skills
- Spanish fluency
Timeline
Prescriber Medical Admin Assistant Team Lead
Northeast Health Services
03.2025 - Current
Medical Assistant/Administrative Assistant
Greater Lowell Vascular Surgeons
10.2022 - 11.2024
Medical Assistant
AFC Urgent Care
01.2015 - 01.2021
Administrative Assistant
Bryman Institute
03.2002 - 03.2004
High School Diploma -
Waltham High School