Tarequa Mekonene
Malden
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
18
18
years of professional experience
Work History
Sales Associate
Bob Store Marketing
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Financial Analyst
Self Employed Services
02.2009 - 07.2024
- Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
- Conducted detailed variance analysis to identify cost-saving opportunities, leading to more efficient allocation of resources.
- Improved cash flow management with rigorous accounts receivable tracking.
Secretary
Addis Ababa University
01.2007 - 01.2009
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Arts - IT
CPU Collage
Ethiopia05-2006
Skills
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Cash register operation
Timeline
Sales Associate
Bob Store Marketing
01.2025 - Current
Financial Analyst
Self Employed Services
02.2009 - 07.2024
Secretary
Addis Ababa University
01.2007 - 01.2009
Bachelor of Arts - IT
CPU Collage
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