Tarik Diouane

Full Stack Developer

Salé

Summary

Passionate JavaScript and React developer with experience in building dynamic, user-friendly applications. Skilled in front-end development, back-end integration with Node.js and Express.js, and SQL database management. Adept at troubleshooting and optimizing performance to enhance user experience.

Previous experience at Teleperformance strengthened my ability to analyze and resolve complex issues efficiently. Working in a fast-paced environment refined my problem-solving skills and attention to detail—qualities I now apply to software development.

Overview

years of professional experience

Languages

Work History

Customer Service Representative

Teleperformance

07.2023 - Current

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Computer Science

Université Mohammed V De Rabat

Rabat, Morocco

05.2001 -

Skills

JavaScript – Strong proficiency in modern JavaScript (ES6), including asynchronous programming, closures, and functional programming
Proficient in CSS for styling and responsive design
Experienced in React for building interactive user interfaces
Skilled in Nodejs for server-side development

Knowledge of Expressjs for creating RESTful APIs
Familiar with SQL for database management and queries
Design & Creative Tools: Strong knowledge of Adobe Photoshop and graphic design principles for UI/UX and digital content creation

Websites

Software

IDEs/Editors: Visual Studio Code

Version Control: Git, GitHub

Package Managers: npm,

Debugging Tools: VS Code Debugger

Graphics Design: Adobe Photoshop, Figma

Database Software: MySQL

Timeline