Tatiana Castrillon
Revere,MA
Summary
Dynamic and dedicated stylist with a proven track record at Salon, excelling in client consultations and fashion styling. Known for exceptional customer service and strong communication skills, I foster lasting relationships that drive repeat business. Expertise in color theory enhances my ability to deliver tailored, trend-focused looks that exceed client expectations. Professional stylist with extensive experience in creating personalized looks and enhancing clients' appearances. Adept at collaborating with teams to deliver outstanding results and adapting to changing needs. Expertise in wardrobe selection, color theory, and trend analysis. Known for reliability, creativity, and strong communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Stylist Manager
Own Business
Boston, MA
01.2020 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Conducted 20 personal sessions to address client hair and skin issues, suggesting suitable salon services and treatments.
- Boosted professional hair care product sales 50% through upselling, visual merchandising and retail display optimization.
Stylist
Rizos Salon
Boston, MA
07.2014 - 12.2019
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Bachelor of Business Administration -
UNAD
Medellin (Colombia)09.2013
Stylis -
Mariela
Medellin (colombia)12-2008
Secretarial And Administrative Management -
CESDE
Medellin (Colombia)12-2002
High School Diploma -
IDEM Donmatias
Donmatias11-1999
Skills
- Customer services
- Multitasking and organization
- Attention to detail
- Excellent communication
- Cosmetology
- Color theory expertise
- Style assessment
- Hair styling
- Fashion styling
- Client consultation
- Makeup application
- Loss prevention
Websites
Accomplishments
- Doubled client base over a 6-month period through innovative marketing efforts
- Achieved encourage through effectively helping with course of nails
Certification
- Certified stylis, elgon - 2018
Timeline
Stylist Manager
Own Business
01.2020 - Current
Stylist
Rizos Salon
07.2014 - 12.2019
Bachelor of Business Administration -
UNAD
Stylis -
Mariela
Secretarial And Administrative Management -
CESDE
High School Diploma -
IDEM Donmatias
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