Tatiana Frizzell
Malden
Summary
Experienced with providing comprehensive housing support and case management. Utilizes problem-solving and empathy to address client needs effectively. Track record of successful collaboration with community resources to enhance housing stability and client outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Housing Case Manager
Hildebrand Family Self Help
11.2020 - Current
- Support families in applying for housing programs, including assistance with completing applications for Section 8, public housing, and market-rate units to increase access to stable and affordable housing options.
- Provided families with individualized support in budgeting, job searching, credit repair, and resolving housing barriers such as eviction records.
- Referred clients to external organizations and community resources to help address barriers such as employment, mental health, substance use, legal issues, and housing instability.
- Collaborated with the Department for Children and Families to advocate for clients, ensuring their needs were represented and supported in service planning and case coordination
Housing Case Manager
Somerville Homeless Coalition
06.2019 - 10.2020
- Developed individualized housing plans to address client needs and preferences.
- Coordinated resources and services with community partners to facilitate stable housing outcomes.
- Conducted comprehensive assessments to evaluate client eligibility for housing assistance programs.
- De-escalated conflicts between families and served as a mediator in congregate living settings to promote a safe, respectful, and cooperative environment.
Stabilization Case Manager
Somerville Homeless Coalition
11.2018 - 10.2020
- Coordinated client assessments to develop tailored service plans and ensure appropriate resource allocation.
- Supported families in maintaining permanent housing by providing resources, case management, and advocacy to promote long-term stability and self-sufficiency.
- Assisted families in building and maintaining positive relationships with landlords to support stable and successful housing outcomes
Case Manager/Resident Counselor
Phoenix House
11.2016 - 10.2018
- Oversee and assist 33 furloughed women with substance use disorder in a residential setting
- Assist in the assessment, development, and implementation of clients’ individual service plans
- Foster independence in daily living skills, financing, community outings, and social skills
- Coordinate with other health care professionals around clients’ medical and psychiatric care
- Write and submit progress notes and documentation in a timely fashion
- Distribute and record medications to clients on a scheduled basis
- Hours per week: | Name of Supervisor:
Assistant Program Director
Brattleboro Recreation Department
05.2015 - 05.2015
- Train and supervise # of counselors in the summer camp program
- Organize summer activities to promote positive and healthy development for # kids, ages 5-15
- Aid in administrative duties, camper registration, and scheduling throughout the program
- Responsible for addressing any emergency situation or conflict amongst campers or staff
- Hours per week: | Name of Supervisor:
Social Work Intern OR Clinical Intern
River Valley Psychiatric Day Treatment Program
03.2014 - 03.2015
- Facilitate therapeutic groups of # Adults with various mental health needs
- Model daily living and social skills to clients within the program
- Monitor # clients’ emotional and physical safety needs
- Hours per week: | Name of Supervisor:
Camp Counselor
Brattleboro Recreation Department
03.2010 - 03.2015
- Facilitate camper activities for # of kids, ages 5-15 with varying emotional and behavioral needs
- Design and execute developmentally appropriate activities for campers
- Collaborate and communicate daily with campers, staff, program management, and parents
- Hours per week: | Name of Supervisor:
Education
Bachelor of Science - Social Work
Elms College
Chicopee, MA05.2015
Skills
- Computer: Proficient with Windows/PC, MAC OSX
- Internet: Proficient in Safari, Google Chrome; Google Drive: Docs, Sheets, and Slides
- Microsoft Office: Proficient in Word, PowerPoint, and Excel; Experience with SPSS
- EHR: Trained & Proficient in Welligent
- ETO: Trained and Proficient
Certification
- CPR/First Aid Certified/American Red Cross, September/2016-Present
- Crisis Prevention Intervention (CPI) Certified, September/2016-Present
- Cashier Certified, September/2016-Present What program did you do your cashier certificate?
- What is your medication administration certificate called?
Timeline
Housing Case Manager
Hildebrand Family Self Help
11.2020 - Current
Housing Case Manager
Somerville Homeless Coalition
06.2019 - 10.2020
Stabilization Case Manager
Somerville Homeless Coalition
11.2018 - 10.2020
Case Manager/Resident Counselor
Phoenix House
11.2016 - 10.2018
Assistant Program Director
Brattleboro Recreation Department
05.2015 - 05.2015
Social Work Intern OR Clinical Intern
River Valley Psychiatric Day Treatment Program
03.2014 - 03.2015
Camp Counselor
Brattleboro Recreation Department
03.2010 - 03.2015
Bachelor of Science - Social Work
Elms College
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