Tatjana Gligoric
East Boston
Summary
Versatile and customer-focused restaurant server with extensive experience in both fine dinning and modern, high-volume restaurant settings. Adapt at delivering exceptional service with attention to detail, whether in an elegant, multi-course environment or a fast-paced, dynamic atmosphere. Skilled in upselling, menu knowledge, team coordination, and adapting to diverse guest expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Mamma Maria
05.2021 - 10.2024
- Demonstrated expertise in formal service etiquette, including multi-course service, table-side presentation, and wine service.
- Handled guest concerns with professionalism and discretion, maintaining the standards of a fine dining atmosphere.
- Consistently exceeded sales goals through upselling premium items and promoting daily chef specials.
Server
Fin Point
11.2018 - 05.2021
- Warmly greeted guests, anticipated needs, and remained available throughout the dining experience.
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements, and recommended wine and spirit pairings.
- Embraced team playing in a fast-moving environment.
Server
Fiore
06.2018 - 06.2019
- Greeted customers, answered questions, and recommended specials to increase sales.
- Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
- Developed and maintained relationships with guests and the local community by providing tailored service.
Server
Coppersmith
10.2015 - 08.2018
- Provided exceptional service to high volume of daily customers.
- Carefully followed safety and sanitation polices handling food and beverages
- Consistently provided professional, friendly and engaging service
Server Assistant, Barback, Server
Boston Harbor Hotel at Rowes Wharf
05.2015 - 10.2015
- Replenished bar glasses, garnishes and condiments.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
Bachelor of Economics
Educons
Novi Sad, SerbiaSkills
- Fine and modern dinning service and etiquette
- Wine and food pairing knowledge
- Multitasking in high-pressure environments
- Communication and interpersonal skills
- POS system (toast, micros)
Certification
Tips certification
Languages
Serbian
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Server
Mamma Maria
05.2021 - 10.2024
Server
Fin Point
11.2018 - 05.2021
Server
Fiore
06.2018 - 06.2019
Server
Coppersmith
10.2015 - 08.2018
Server Assistant, Barback, Server
Boston Harbor Hotel at Rowes Wharf
05.2015 - 10.2015
Bachelor of Economics
Educons
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