Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taya Testa

Lynn

Summary

Talented hardworking hairstylist, with lots of experience in restaurants. Recognized for exceptional customer service and advanced communication skills. Expert in hair extensions, I thrive in fast-paced environments, consistently building a loyal clientele through personalized services and attention to detail. Committed to maintaining a welcoming atmosphere and enhancing client satisfaction. I work very well under pressure, it’s important to me customers are satisfied and i give my work 100%.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hairstylist

Myself (I Own a Studio)
07.2024 - Current
  • I completely own this studio, taking on all the responsibility. I also am able to pick my own schedule allowing me flexibility for another job.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Waitress

Blondies
08.2024 - 01.2025
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked guests' identification before serving alcoholic beverages.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waitress

Blackmoor Bar and Grill
01.2023 - 12.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and professional when dealing with difficult customers or during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Receptionist/Assistant

The Salon on Haven
11.2023 - 06.2024
  • Resolved customer problems and complaints.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

High-school Diploma -

Northeast Regional Vocational Metro Tech
Wakefield, MA

Skills

  • Quick learner
  • Thrive working in fast/busy environments
  • Appointment scheduling/managing my business efficiently
  • Advanced communication skills
  • Confident in my work place
  • A very hard worker
  • Hair extensions is my speciality in the salon

Certification

Osha certification

Barbicide certification

State board cosmetology license

Timeline

Waitress

Blondies
08.2024 - 01.2025

Hairstylist

Myself (I Own a Studio)
07.2024 - Current

Receptionist/Assistant

The Salon on Haven
11.2023 - 06.2024

Waitress

Blackmoor Bar and Grill
01.2023 - 12.2024

High-school Diploma -

Northeast Regional Vocational Metro Tech

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Taya Testa