Tayla Torres
New Bedford
Summary
Organized and dependable candidate with excellent communication, good judgment, and strong organizational skills. Successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Hardworking and passionate job seeker ready to contribute to the team's efforts in achieving company goals. Actively seeking a full-time position that will provide professional challenges and allow for the utilization of interpersonal skills, excellent time management, and problem-solving abilities. Skilled in conflict resolution and communication to foster a safe and nurturing environment. Knowledgeable in developing and implementing individualized support plans tailored to emotional and behavioral needs.
Overview
5
5
years of professional experience
Work History
Youth Care Counselor
Harmony Hill School
07.2023 - Current
- Established strong rapport with youth, building trust and fostering open dialogue about personal issues and concerns.
- Mentored new counselors, sharing best practices and providing guidance to support their professional growth.
- Improved youth care outcomes by implementing evidence-based practices and personalized interventions.
- Developed individualized care plans, addressing each youth''s unique needs and goals for growth.
- Created a safe and nurturing atmosphere for at-risk youth, promoting self-esteem and emotional wellbeing.
- Provided compassionate counseling services during difficult moments or traumatic experiences faced by our clients.
- Assisted in crisis intervention efforts, de-escalating tense situations and maintaining order within the facility.
- Maintained detailed records of each youth''s progress, ensuring accurate documentation for case managers and other stakeholders involved in their care plan.
- Completed clear and concise documentation of youth behavior and actions.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Listened to clients' concerns and provided encouragement and support.
Residential Services Coordinator
Wellpath
01.2022 - 08.2022
- Work with property staff, families and community agencies to identify and address resident problems before they reach crisis proportions
- Provide direct care to a specific patient population under the direction and supervision of personnel delivering treatment to the patient population at the facility
- Offer residents the opportunity to assist their community and to guide them towards appropriate services and resources
- Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the communities
Behavioral Health Technician
Rethink Behavioral Health
02.2021 - 01.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
Personal Care Assistant
Life Stream Inc
03.2020 - 02.2021
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Education
Bachelor of Arts - Clinical Psychology
Southern New Hampshire University
Hooksett, NH05-2025
Associate Of Applied Arts - Psychology
Bristol Community College
Fall River, MA12.2022
Skills
- Client Needs Assessment
- Residential Maintenance
- Process Improvement Initiatives
- Supporting Daily Living Needs
- Job Readiness
- Staff Assignments
- Unusual Behavior Reporting
- Professional Relationships
- Effective Communication
- Patient Medical Histories
- Patient Information
- Personal Grooming
- Medication Administration
- Patient Scheduling
- Customer Experience
- Child Care
- Mental Health Treatment Programming
- Substance abuse awareness
- Positive reinforcement
- Professional boundaries
- Youth advocacy
- Child development
- Behavior management
- Mental health support
Timeline
Youth Care Counselor
Harmony Hill School
07.2023 - Current
Residential Services Coordinator
Wellpath
01.2022 - 08.2022
Behavioral Health Technician
Rethink Behavioral Health
02.2021 - 01.2022
Personal Care Assistant
Life Stream Inc
03.2020 - 02.2021
Associate Of Applied Arts - Psychology
Bristol Community College
Bachelor of Arts - Clinical Psychology
Southern New Hampshire University
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