Taylor Beaudreau
Holyoke,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Advisor
Best Buy
10.2019 - Current
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Conduct daily reviews of SPU NPS to ensure the consistent delivery of efficient customer satisfaction for online orders and item pickups, while upholding the highest standards of customer service.
Rides Team Lead
Riverside Park
01.2017 - 03.2021
- Provided comprehensive training to team members on the proper procedures for attending to and operating rides within the park, ensuring a thorough understanding of safety protocols and operational guidelines
- Managed break schedules for team members within the designated crew.
- Aided team members by addressing inquiries related to guests, rides, and overall park operations
- Provided support to supervisors in addressing and resolving team member issues.
- Facilitated daily coaching sessions with my team members, focusing on instilling a deep understanding of safety protocols and professional conduct in the workplace. This initiative aimed to enhance their awareness of key considerations and behaviors required for optimal performance.
Education
Bachelor of Arts - Criminal Justice
Western New England University
Springfield, MA05.2023
Skills
- Promotional Understanding
- Customer Service Experience
- Coaching and mentoring
- Performance tracking
- Sales strategies
- Goal setting
- Active listening
- Self-motivation
- Strong communication
- Time management
Timeline
Sales Advisor
Best Buy
10.2019 - Current
Rides Team Lead
Riverside Park
01.2017 - 03.2021
Bachelor of Arts - Criminal Justice
Western New England University
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