Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Twins Nutrition
Whitinsville
07.2024 - Current
Customer Service Cashier
Twins Nutrition
Whitinsville
07.2024 - Current
Informed customers about product pricing and answered questions regarding products and services available in the store.
Balanced cash drawers at the end of each shift.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Greeted customers and provided friendly customer service.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Provided excellent customer service by helping customers locate items they were looking for.
Answered incoming phone calls from customers regarding product availability or store locations.
Processed credit card transactions accurately and efficiently.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Received payment by cash, check, credit cards, vouchers or automatic debits.
Complied with all health and safety regulations while performing job duties.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Greeted customers and responded to informational requests.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Answered phone calls to assist customers with questions and orders.
Maintained current knowledge of store promotions to highlight sales to customers.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Student - Cosmetology/ Aesthetician
Uxbridge High School
Uxbridge, MA
05-2026
Skills
Skin care techniques
Customer service
Time management
Problem solving
Attention to detail
Goal setting
Positive and professional
Cash handling
Excellent communication
Customer service excellence
Adaptability
Organizational skills
Relationship building
Adaptability and flexibility
Creative thinking
Languages
English
Professional
Affiliations
Volunteer work
Gym
Assistant to others
Busier experience
Customer Service experience
Accomplishments
Athletic background
Leadership camp
Leadership role
Certification
Surrounded by the field of cosmetology/aesthetician