Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Taylor Lee

Malden

Summary

Focused and responsible student with knowledge of food sanitation and safety, telephone etiquette, and customer satisfaction. Also, with good judgment, time management, and a flexible schedule. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. I have been frequently praised as hardworking and reliable by my peers and past superiors.

Overview

2
2
years of professional experience

Work History

Barista

HoneyHoney Dessert Cafe
Malden
06.2023 - 02.2024
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ensured all equipment was maintained in proper working order according to the manufacturer's instructions.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Managed cash register and processed transactions with accuracy and integrity.

Hostess

District Kitchen & Cocktails
Malden
01.2022 - 01.2023
  • Greeted customers and provided them with menus.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Maintained a clean and organized dining area.
  • Provided excellent customer service by addressing customer needs promptly.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Handled cash payments and reconciled daily transactions accurately.
  • Monitored customer satisfaction levels throughout their meal experience.

Education

High School Diploma -

Malden High School
Malden, MA
06-2024

Skills

  • Cash handling
  • Order management
  • Team collaboration
  • Communication skills
  • Time management
  • Hospitality and accommodation
  • Exceptional customer service
  • Conflict resolution
  • Attention to detail
  • Safe food handling practices
  • Multitasking and organization
  • Positive and professional

Languages

English
Native/ Bilingual
Cantonese
Professional
Taishanese
Full Professional

Affiliations

  • 4-year high school Jv/Varsity volleyball player
  • 3-year high school Jv/Varsity basketball player
  • Boston Freemasons volleyball
  • Bread of Life volunteer
  • Malden Key Club
  • Malden YMCA Leaders
  • 40+ Malden Recreation Center Volleyball Clinic Volunteer hours
  • 25+ Malden Recreation Center Basketball Clinic Volunteer hours

References

References available upon request.

Timeline

Barista

HoneyHoney Dessert Cafe
06.2023 - 02.2024

Hostess

District Kitchen & Cocktails
01.2022 - 01.2023

High School Diploma -

Malden High School

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Taylor Lee