Taylor Rampersad
Pembroke
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with a focus on enhancing customer satisfaction and loyalty, and a landscaping professional ready to deliver exceptional outdoor environments. Great at enhancing the aesthetic appeal and functionality of various landscapes. Collaborative team player known for reliability and adaptability, with skills in plant care and hardscaping techniques. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, efficiency, and providing exceptional service.
Overview
9
9
years of professional experience
Work History
Landscaper
Family Business
06.2025 - Current
- Developed and implemented efficient landscaping techniques, improving overall project turnaround times.
- Collaborated with clients to assess needs and provide tailored landscape solutions, fostering strong relationships.
- Conducted regular maintenance on landscaping tools and equipment, ensuring optimal functionality and safety standards.
- Oversaw scheduling of projects, coordinating resources effectively to meet deadlines and budget requirements.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Key Holder
Skechers
Pembroke, MA
09.2024 - 01.2026
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service standards and product knowledge.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
Pro Fulfillment
Lowes
06.2024 - 11.2024
- This occupation consists of picking online orders or deliveries for customers in a timely fashion.
- I also assist with lumber duties like restocking returns, spotting the fork lifts, and heavy lifting or pushing.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Cashier
Whole Foods market
03.2020 - 04.2024
- This occupation consists of working a register and assisting all customers with their daily needs and questions. This job also consists of bagging customers' groceries and cleaning our work space. This job requires great customer service and the ability to multitask and deal with occasional stress.
- I also have experience in the produce department, floral department, and janitorial department.
Shopper
Whole Foods/amazon
South Weymouth, MA
11.2019 - 12.2019
- This occupation consists of collecting all items the customer has requested, bagging them, and then placing them in the delivery zone.
- Optimized shopping routes to enhance efficiency and minimize time spent per order.
- Collaborated with management to improve operational workflows and customer satisfaction.
- Implemented best practices for food safety and quality standards in product selection.
- Analyzed customer feedback to refine product offerings and enhance shopping experience.
Produce clerk
Stop and Shop
Pembroke
06.2019 - 09.2019
- This occupation consists of bringing out fresh produce and stocking all tables making sure they are neat.
- Trained new staff on produce handling procedures and safety protocols.
- Monitored stock levels, identifying discrepancies and initiating replenishment orders.
- Implemented best practices for product rotation to minimize waste and maximize freshness.
- Maintained cleanliness and organization in produce department to enhance shopping experience.
Cashier
Stop and Shop
Pembroke
01.2017 - 06.2019
- This occupation consists of working a register and assisting all customers with their daily needs and questions. This job also consists of bagging customers groceries and cleaning our work space.
Education
Associate of Science - Psychology
Massasoit Community College
Brockton, MA05-2024
Bachelor of Science - psychology
Bridgewater State University
Bridgewater, MA05-2027
High School diploma - undefined
Pembroke High school
Pembroke05-2019
Skills
- Customer service
- Caring individual
- Responsible
- Able to multitask
- Efficiency
- Fast learner
- Attention to detail
- Task-oriented
- Leadership
- Daily reporting
- Cash Handling
- Patience and empathy
Timeline
Landscaper
Family Business
06.2025 - Current
Key Holder
Skechers
09.2024 - 01.2026
Pro Fulfillment
Lowes
06.2024 - 11.2024
Cashier
Whole Foods market
03.2020 - 04.2024
Shopper
Whole Foods/amazon
11.2019 - 12.2019
Produce clerk
Stop and Shop
06.2019 - 09.2019
Cashier
Stop and Shop
01.2017 - 06.2019
High School diploma - undefined
Pembroke High school
Associate of Science - Psychology
Massasoit Community College
Bachelor of Science - psychology
Bridgewater State University