Td Doty

• Cultivating a positive team environment and tracking development to always have a plan for improvement.
• Establish stretch goals to drive performance and being able to fluently communicate store numbers, KPIs, and where we have room for improvement.
• Staying ahead of operations and effectively communicating with other leaders to create a smooth path to completion in an efficient manner.
• Keeping the store organized and effectively showcasing newest apparel items while simultaneously keeping track of trending styles to maxamalize customers experience and sales.
• Understanding strengths and weaknesses of team in order to session lead effectively and create a game plan for future talent.

Using SKATER to maxamalize store sales and train associates.

Cultivated engaging and genuine interactions with customers to enhance session atmosphere.

Monitored store performance to identify areas for improvement.

Utilizing chat ins/ outs to effectively session lead and put the right people in the right place.

Assisted customers in selecting beauty products, enhancing overall shopping experience.

Executed daily inventory checks, ensuring product availability and organization.

Provided product demonstrations, educating customers on proper usage and benefits.

Maintained cleanliness and organization of sales floor, promoting a welcoming environment.

Assisted in managing deposit logs and conducting audits for accuracy. Supported inventory intake processes to ensure proper tracking. Collaborated with team members to maintain organized records.

Mastered Planet Fitness brand principles and tour script for effective communication.

Cultivated a welcoming atmosphere for incoming customers to enhance overall experience.

Enhanced membership expertise to drive sign-up growth and provide member support.

Effectively scheduling out shift duties to maximize cleanliness and productivity while balancing customer experience.