Te'a Goode
Framingham,MA
Summary
A fast-paced, eager, and polished individual with a background in forecasting to identify opportunities that prove successful for businesses. An energetic Allocation Analyst with exceptional knowledge of the retail industry and exemplary merchandise distribution oversight.
Overview
3
3
years of professional experience
Work History
Allocation Analyst
TJX Companies
07.2023 - Current
- Improved inventory management by implementing data-driven allocation strategies.
- Maximized sales results by providing high and low-level analysis of various department planning levels and evaluating market trends.
- Reduced stock-outs and overstock situations through accurate forecasting techniques.
- Cross-collaborated with departments to evaluate product mix and drive sales.
- Curated treasure hunt experience by evaluating sales overstock, percent to total planned sales, distribution, and Open to buy.
- Work with programs like On Order Inquiry, Power BI, Microsoft Teams, and Adobe.
L5 Area Manager
Amazon
03.2022 - 06.2023
- Promoted from L4 to L5 Area Manager in less than year of being with organization.
- Increased team productivity and improved defects per million rate by streamlining processes and implementing more efficient practices.
- Monitored production logs to ensure product was picked, packed, and shipped by th correct unit size and minimal quality errors.
- Evaluated production levels, and quality standards to identify and correct operational problems and maintain target goals.
- Planned operations to meet established schedules, factoring in labor and business forecasts.
- Supervised team of over 100 direct reports in traditional non-sortable buildings.
- Mentored junior staff members, guiding best practices and professional development opportunities.
- Achieved high employee retention rates by creating inclusive work environment where staff felt valued and supported.
- Received behavioral Leadership Index score of 90% and Manager Skill Index Score of 91% based on associate ranking system known as "Connections."
Customer Service Coordinator
Capital One
10.2021 - 03.2022
- Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.
- Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
- Responded to 1400 customer needs using customer service and prompt problem-solving skills, and company knowledge. Averaging 460 calls a month.
- Created and enhanced call sequencing flows and scripts to enhance team performance.
Education
Master of Science - Global Fashion Enterprise
Thomas Jefferson University
Philadelphia, PA12.2021
Bachelor of Science - Fashion Merchandising And Management
Thomas Jefferson University
Philadelphia, PA05.2020
Skills
- Key Performance Indicators (KPIs)
- Efficient In Ōlelo Hawai'i and Japanese
- Demand forecasting
- Trend & Sales Analysis
- Merchandise movement assessment
- Company objectives
- Warehouse Management
- Allocation Planning
- Visual Merchandising
- Customer Relationship Management (CRM)
- Supply Chain Optimization
Timeline
Allocation Analyst
TJX Companies
07.2023 - Current
L5 Area Manager
Amazon
03.2022 - 06.2023
Customer Service Coordinator
Capital One
10.2021 - 03.2022
Master of Science - Global Fashion Enterprise
Thomas Jefferson University
Bachelor of Science - Fashion Merchandising And Management
Thomas Jefferson University
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