Ted Donnelly
Dorchester
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Program Director - South West Community Center (SWCC)
Quincy Community Action Programs, Inc.
Quincy
04.2024 - Current
- Direct and manage daily operations of the South West Community Center, ensuring compliance with agency policies and all state, federal, and funder regulations.
- Supervise, train, and evaluate staff members and a large volunteer workforce; conduct performance evaluations and ensure ongoing professional development.
- Recruit, train, schedule, and oversee volunteers in partnership with schools, civic organizations, and community groups while ensuring adherence to customer service and WISP policies.
- Oversee SNAP Application & Outreach Program, ensuring timely and accurate application processing, quarterly billing, reporting, and annual reviews in accordance with state regulations.
- Manage food procurement and inventory including weekly ordering, budget oversight, and sourcing culturally responsive food options; lead community food drives with businesses and faith-based organizations.
- Coordinate food delivery service, mobile food pantries, and nutrition education programs to expand access and impact of food services
- Develop client tracking systems and manage external vendor and partner relationships.
- Lead planning and execution of Holiday Food and Gift Program including staff protocols, donor engagement, volunteer coordination, and donation tracking.
- Maintain accurate records and complete all required agency, funder, and regulatory reports in a timely manner.
- Serve as a public-facing representative to donors, elected officials, community partners, volunteers, and clients; participate in regional hunger network initiatives.
- Oversee facility operations including maintenance coordination, contractor oversight, and daily building security.
- Collaborate with agency leadership and development staff on fundraising initiatives, donor cultivation, and grant development.
- Ensure integrated service delivery by coordinating referrals to QCAP and community-based services and supervising client intake documentation.
Senior Program Director
Boys & Girls Club of Plymouth
09.2015 - Current
- Lead development, implementation, and evaluation of comprehensive youth programming serving 900+ youth annually (ages 6-18); consistently meet or exceed organizational KPIs.
- Supervise, coach, and evaluate 15-30 staff and volunteers; provide training, performance feedback, and professional development.
- Recruit, interview, and onboard staff; establish team goals and accountability systems emphasizing data collection and continuous quality improvement.
- Manage staffing plans, scheduling, and operational budgets in compliance with organizational policies.
- Design, implement, and enforce child safety policies aligned with state and federal regulations; serve as primary responder for incident reporting and resolution.
- Ensure compliance with Department of Early Education and Care regulations for certified after-school programming.
- Build partnerships with schools, community leaders, and businesses to enhance programming and resource sharing.
- Report to the Board of Directors on program outcomes and strategic initiatives; manage $60K+ in grant funding and deliverables.
- Support fundraising initiatives including annual Golf Tournament planning, sponsor engagement, marketing materials, and onsite event management.
- Serve as a primary point of contact for families; contribute to sustained growth in membership and retention.
- Facilitate staff trainings and present at regional conferences on youth engagement, child safety, and social-emotional learning.
- Mentor teen members in resume writing, interview preparation, public speaking, and scholarship readiness.
Site Coordinator (Part-Time)
Boys & Girls Club of Plymouth
09.2008 - 09.2015
- Oversaw daily operations of a Club site ensuring a safe, inclusive, and engaging environment.
- Supervised and supported part-time staff and volunteers through training, feedback, and performance oversight.
- Coordinated academic, recreational, and enrichment programming aligned with organizational goals.
- Served as liaison between members, staff, and senior leadership to communicate site needs and achievements.
- Managed facilities, equipment, and supplies to maintain clean, safe, and organized program spaces.
- Handled conflict resolution and operational challenges with sound judgment.
Paraprofessional
Plymouth North High School
09.2012 - 09.2014
- Supported educators serving students with learning disabilities and behavioral disorders in individual and group settings.
- Facilitated instructional activities, collected observational data, and tracked student progress.
- Maintained confidential records and supported individualized education planning.
- Communicated regularly with educators and families to support student success.
Education
Bachelor of Arts - History
Bridgewater State University
Certification
• YPQA External Assessor
• YPQA Methods Trainer
• CPR/AED/First Aid
• Commercial Driver's License (Passenger/School Bus)
• YPQA Methods Trainer
• CPR/AED/First Aid
• Commercial Driver's License (Passenger/School Bus)
Applications
- Microsoft Office Suite
- Google Workspace
- Canva
- Constant Contact
- VisionCPS
- Codect Case Management System
Timeline
Program Director - South West Community Center (SWCC)
Quincy Community Action Programs, Inc.
04.2024 - Current
Senior Program Director
Boys & Girls Club of Plymouth
09.2015 - Current
Paraprofessional
Plymouth North High School
09.2012 - 09.2014
Site Coordinator (Part-Time)
Boys & Girls Club of Plymouth
09.2008 - 09.2015
Bachelor of Arts - History
Bridgewater State University