Knowledgeable Vendor Manager with solid background in managing vendor relationships and optimizing procurement processes. Successfully negotiated beneficial contracts and ensured timely delivery of goods and services. Demonstrated problem-solving skills and ability to foster strong collaborative relationships.
Overview
16
16
years of professional experience
Work History
Vendor Manager
JLL @ Amgen
Cambridge, MA
08.2023 - Current
Soley Representing the organization to vendors
Built High level relationships with vendors to ensure best services are provided to Client/Account
Assist with Vendor RFP and Procurement vendor onboarding
Ensure Vendor Compliance and resolve any contractual issues with vendor
Over 7 years of experience with third party services
Facility management day to day operations
Oversee 40 vendors and their contracts and services for the Amgen Account
Supervisor over 10 onsite subcontractors ensuring daily tasks are met
Soley responsible for maintaining contracts and upkeep of vendor databases
Established Client/Account savings by bringing certain services in-house now being completed by our union laborers
Known knowledge of the entire JLL PO/purchasing systems and approvals
Assist during Request For Proposal (RFP) by researching information on vendors, current contracts, pricing, baseline spending and other relevant information
Have been recognized for timeliness and adhering to SLAs and KPIs with 99% completion
In-depth knowledge of COI process and compliance
System owner of roofs, elevators, all doors, windows, vehicles and carts, hoist and cranes, charging stations as well as cross over management of some soft services like landscaping, labmac, pest control and garments.
Managing vendor billing and disbursements
Assistant Facility Manager
JLL @ BlueRock Therapeutics
Cambridge, MA
07.2022 - 08.2023
BMS Coordinator and Alarm reponse
Lab Operations- Including gas alarms, safety showers
Receptionist Direct Report- Oversee all front desks operations including badge management
Manager of all facility vendors for entire site
Manage all P-Card spend and approvals
Work Order creations and first point of assignment for any requests created
Schedule a vendors and ensure all items are completed
Manager of vendor compliance as well as safety training for lab vendor services
Maintain off-hour contacts which includes both the facility team and 24/hr vendors
Known knowledge of the entire JLL PO/purchasing systems and approvals and can maintain the entire process alone.
Assistant Facility Manager
JLL @ Harvard Medical School
Boston, MA
01.2020 - 01.2022
Point of contact for all 3rd Party Suppliers
Vendor Management- PM adherence
Work Order creations, follow-up to completion within Maximo
Help 5 Facility Managers and their management projects for billing and PO issuing for stock, inventory, and other supplies so that the Harvard Medical campus can run smoothly which covers and includes 17 buildings
Still maintain my vendor management tracker to help with management of over 300 vendors
Help with Month ends with accounting as well as monthly/quarterly/annually reporting for Facility Management
Set up all vendors with sourcing to ensure adherence to COI policies and any vendor on boarding processes
Do monthly variance reports on both small and large out of scope projects
Apply knowledge of architectural, electrical and mechanical systems for repairs and maintainence
Facilities Coordinator/Associate
JLL @ Harvard Medical School
Boston, MA
02.2018 - 01.2020
Handle all POs and invoices regarding Facilities and building management
Vendor Management
Ensure RFAs have approved funding for project management assignments and billings
Answer all questions regarding billing for the whole facility team
Work directly with the Business directing team helping to create quarterly and annually reporting
Helped bill $5MM of facility projects for Harvard Medical School
Help 10 Facility Managers and their management projects for billing and PO issuing for stock, inventory and other supplies so that the Harvard Medical campus can run smoothly which covers and includes 17 buildings
Soley created a vendor management tracker to help with management of over 300 vendors
Front line for client and vendor customer service
Initiated new services for Union Workers such as Uniform Services with weekly pickup to alleviate workers having to do laundry at home.
Procurement Purchasing Agent
Aquamina, a subsidiary of Santander Bank, N.A.
Boston, MA
10.2014 - 01.2018
Help the whole RFP process through ARIBA from start to vendor is awarded bid and contract
Coordinate project management for 8 supply chain analysts their business units and their vendors
Assists end users with sourcing products and services
Report on savings for each vendor awarded a bid
Nurture and maintain positive client/vendor relationships
Verify electronic requisitions for proper approvals, appropriate use of item files, contract pricing and manufacturer
Work within SAP/ERP to Direct Connect and PO Dispatch, which includes setting up supplier information.
Liaison with business units to resolve expense related issues- regarding payments and POs
Managed all POs regarding Technology and Construction/Leasing for the bank via Excel reporting and SAP/ERP
Independently create purchase orders, revise requisition headers and lines while being held accountable for account distribution from expense requests approved by the Bank
Attend all expense related meetings and forums within the Bank which included Global and Local meetings as Santander is an international Bank; i.e. GSB, PIF
Procurement Client Service/Contracts Analyst
Aquamina, a subsidiary of Santander Bank, N.A.
Boston, MA
01.2014 - 10.2014
Foster positive vendor relationships, enforcing exceptional service and cost efficiency. Maintain associated contracts and payments and evaluate term renewals.
Managed the Purchase Orders process in SAP for assigned business units including the creation of negotiation/RFP projects in Ariba
Liaison with business units to resolve expense related issues
Served as a first level reviewer of contracts thus supporting business units in the Legal process
Responsible for obtaining fully executing contracts for assigned business units
Exceeded the 99% SLAs and KPIs demands always going above and beyond to complete workflows and executions of contracts
Single handedly help to transition Santander from paper filing of contracts to a contract management system
Supported various projects within the back office operations
Accounts Receivable Coordinator
Vantage Deluxe World Travel
Boston, MA
12.2012 - 11.2013
Coordinated the Accounts Receivable processes independently while working with the Accounting Manager and Accounts Payable Coordinator
Prepared daily reports regarding the payment statuses of client’s accounts
Researched and resolved misapplied payments and disputes
Collected over 500,000 dollars in delinquent payments
Ability to ‘up sell’ travel products such as Travel insurance and was recognized as a top seller
Responsible for daily check deposits to Citizens Bank
Head Teller
TD Bank
Boston, MA
07.2011 - 06.2013
Managed and or Supervised 3 Tellers
Processed withdrawals, deposits, loan payments, domestic and International wires
Managed various databases e.g., Encore, FileNet, ID Checking Guide
Kept cash draw balanced and without overages or deficit issues
Maintain Sales quotas monthly for new account openings
Teller
TD Bank
Boston, MA
10.2010 - 07.2011
Processed withdrawals, deposits, loan payments, domestic and International wires
Managed various databases e.g., Encore, FileNet, ID Checking Guide
Kept cash draw balanced and without overages or deficit issues
Education
Bachelor of Business Administration - Computer Science
UMASS Boston
01-2015
High School - undefined
Reading Memorial High School
01-2008
Skills
DOT certified-Management of Chemical Shipments and receiving
combination of vendor management, procurement, financial analysis, and facilities operations
Superior Purchasing/Procurement and or accounting specialist with solid experience in, SAP/ERP Integration Management and Contract Management
Solid banking/financial industry professional experience
Solid organization skills, able to work in a fast-paced environment; interface with all levels of management, proven independent work and as part of a team
Technical Skills: SAP, ARIBA, Microsoft Office, Quicken, JIRA, Lawson, ixEntry, Great Plains, JD Edwards and Maximo, Bravo/Jaggar, Aravo, Corrigo and Various CMMS products
Accomplishments
Lead National Cleaning Contract negotiation that lead to a $1 Million Dollar savings for Amgen changing from ABM to SBM.
Lead National Elevator Contract Change from TKE to KONE for service advancements and more timely service turn around time. Elevator entrapment time changed from 2 hour window to under an hour.
Lead Green initiative changes implementing a new vendor, FRG, for the account to help reduce Amgen's carbon footprint and currently becoming net-zero certified. Drastically reducing Amgen's waste.
Lead Amgen's security vendor change from Securitas to Allied Burton with a savings of 800k for the national contract.
Supervised over 10 onsite vendors and their contract workers. Ensuring trainings and badge management is up to date.
Created Smartsheets to better track incidents due to vendor issues across all sites. Centralizing info and in return creating increased reporting.
Collaborated with team of 20 in the development of Air Compressor Upgrades. Daily direct work with project management teams and sourcing teams to ensure timely and cost effective upgrades to equipment.
Leading finance meetings to go over savings and projected forecasted costs. Ensuring we are on budgeted track with quarterly reviewing.
Timeline
Vendor Manager
JLL @ Amgen
08.2023 - Current
Assistant Facility Manager
JLL @ BlueRock Therapeutics
07.2022 - 08.2023
Assistant Facility Manager
JLL @ Harvard Medical School
01.2020 - 01.2022
Facilities Coordinator/Associate
JLL @ Harvard Medical School
02.2018 - 01.2020
Procurement Purchasing Agent
Aquamina, a subsidiary of Santander Bank, N.A.
10.2014 - 01.2018
Procurement Client Service/Contracts Analyst
Aquamina, a subsidiary of Santander Bank, N.A.
01.2014 - 10.2014
Accounts Receivable Coordinator
Vantage Deluxe World Travel
12.2012 - 11.2013
Head Teller
TD Bank
07.2011 - 06.2013
Teller
TD Bank
10.2010 - 07.2011
High School - undefined
Reading Memorial High School
Bachelor of Business Administration - Computer Science